Bloomreach Composable Personalization Cloud
What is Bloomreach Composable Personalization Cloud?
Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including: Discovery, offering AI-driven search and merchandising; Content, offering a headless CMS; and Engagement, offering a leading CDP and marketing automation solutions. Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Bloomreach Composable Personalization Cloud?
Pros
- Respectful
- Reliable
- Fair
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi Channel Support
Translation Facilitation
E-Commerce Integration
Standard Templates
Content Repository
Social Media Integration
Content Security
Web Publishing Capabilities
Analytics and Reporting
Management Interface
Digital Asset Management
Vendor Capability Ratings
Quality of Features
Breadth of Features
Business Value Created
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Ease of Implementation
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Bloomreach Composable Personalization Cloud Screenshots
Bloomreach Composable Personalization Cloud Videos
Bloomreach Clarity | The Future of Commerce Is Here
Asset Manager
Performance overview
Customer Details
Automated email flow
Bloomreach Composable Personalization Cloud Reviews
Vairavan U.
- Role: Information Technology
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Aug 2023
Good But Customer Support after product launch bad
Likeliness to Recommend
What differentiates Bloomreach Composable Personalization Cloud from other similar products?
CMS-Enagegment-Search 3in1
What is your favorite aspect of this product?
E-Commerce Integration
What do you dislike most about this product?
Customer Support after product launch is very very unlikely
What recommendations would you give to someone considering this product?
Good But Customer Support after product launch bad
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Efficient Service
Cons
- Wastes Time
- Less Performance Enhancing
- Vendor's Interest First
Matthew P.
- Role: Information Technology
- Industry: Entertainment
- Involvement: IT Leader or Manager
Submitted Aug 2023
Costly but worth it in the long run
Likeliness to Recommend
What differentiates Bloomreach Composable Personalization Cloud from other similar products?
Its a unique product that satisfies the rare feat of appealing to multiple industries - if you don't mind a fairly steep learning curve and a lot of setup.
What is your favorite aspect of this product?
The integrations are relatively straightforward and the support is outstanding. Generally as a product its very extensive and incredibly powerful in the right hands.
What do you dislike most about this product?
The level of entry is reasonably high, though you can obviously create views for admin/lower level users, its a lot easier to use if you have at least a semblance of technical competence.
What recommendations would you give to someone considering this product?
Find someone else who uses it in the same industry and ask them of their experience, the find another person. Its a really good product but can be extremely pricey if you aren't determined to use all of its features.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Rebecca R.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Initial Implementation
Submitted Aug 2023
A great tool to have for our marketing team!
Likeliness to Recommend
What differentiates Bloomreach Composable Personalization Cloud from other similar products?
Ease of use and enjoy learning the new capabilities and seeing the results they bring to our business.
What is your favorite aspect of this product?
Weblayers, the ease of making a scenario, the triggered campaigns and now the new plug and play features.
What do you dislike most about this product?
I am still getting my head around the reporting.
What recommendations would you give to someone considering this product?
Be open to learning everything! It really is a do everything tool!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
