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Bloomreach Composable Personalization Cloud Logo Award Winner Product Badge
Bloomreach Composable Personalization Cloud Logo Award Winner Product Badge
Bloomreach Inc

Bloomreach Composable Personalization Cloud

8.1 /10
Category
Bloomreach Composable Personalization Cloud
8.1 /10

What is Bloomreach Composable Personalization Cloud?

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including: Discovery, offering AI-driven search and merchandising; Content, offering a headless CMS; and Engagement, offering a leading CDP and marketing automation solutions. Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey.

Company Details


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Awards & Recognition

Bloomreach Composable Personalization Cloud won the following awards in the Digital Experience - Enterprise category

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Bloomreach Composable Personalization Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bloomreach Composable Personalization Cloud.

88 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bloomreach Composable Personalization Cloud?

0% Negative
7% Neutral
93% Positive

Pros

  • Respectful
  • Reliable
  • Fair
  • Transparent

Feature Ratings

Average 84

Multi Channel Support

88

Translation Facilitation

85

E-Commerce Integration

85

Standard Templates

84

Content Repository

84

Social Media Integration

84

Content Security

83

Web Publishing Capabilities

82

Analytics and Reporting

82

Management Interface

82

Digital Asset Management

79

Vendor Capability Ratings

Average 81

Quality of Features

85

Breadth of Features

84

Business Value Created

82

Ease of Data Integration

82

Ease of Customization

82

Usability and Intuitiveness

81

Availability and Quality of Training

81

Ease of Implementation

80

Vendor Support

80

Ease of IT Administration

80

Product Strategy and Rate of Improvement

79

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Bloomreach Composable Personalization Cloud Reviews

Sofia R.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

A versatile and powerful solution to increase

Likeliness to Recommend

9 /10

What differentiates Bloomreach Composable Personalization Cloud from other similar products?

What really sets Bloomreach apart is its buyer-centric approach. Using real-time behavioral research, I can learn the preferences and needs of my consumers and adapt my website accordingly. This enables me to provide a personalized and meaningful shopping experience that fosters buyer loyalty.

What is your favorite aspect of this product?

What I love most about Bloomreach is its ease of use and intuitive interface. I'm not a tech expert, but Bloomreach has given me every single basic tool to efficiently manage my website and maximize sales. Additionally, the buyer support offered by the dealer was exceptional. They continually remain willing to support and solve any questions or problems that may arise.

What do you dislike most about this product?

If I had to name one thing I don't love about Bloomreach, it might be its cost. Although it is a hugely effective program, its price may be a little high for small businesses or entrepreneurs just starting out. However, consider that the investment is worth it once you keep in mind the increase and improvements that this program can produce in commerce.

What recommendations would you give to someone considering this product?

In summary, I would definitely recommend Bloomreach to anyone looking to foster and grow their online business. Its ability to personalize and optimize the shopping experience, its buyer-centric approach and its ease of use make this program an immeasurable tool for any online merchant.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Jawahar A.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

AI-driven customization and enhanced exploration

Likeliness to Recommend

9 /10

What differentiates Bloomreach Composable Personalization Cloud from other similar products?

Bloomreach stands out for two key reasons: its AI-powered personalization that uses predictive machine learning models and its patented SearchandisingTM technology that improves relevancy. These innovations work together to provide intelligent experiences and optimize product discoverability at scale.

What is your favorite aspect of this product?

Bloomreach's core strengths for engineers include its ability to unify data across channels, create rich customer profiles, and track engagement through custom events tied to touchpoints. These functionalities provide the behavioral insights needed to continually refine experiences based on how segments respond.

What do you dislike most about this product?

Optimizing campaigns involves testing content iterations. Bloomreach's workflow poses challenges by not enabling simple resaving and reapplication of templates, which introduces engineering inefficiency and slows personalization efforts.

What recommendations would you give to someone considering this product?

For ecommerce brands focused on building loyalty through relevant, personalized journeys backed by machine learning, Bloomreach can be a valuable tool. Combine leading personalization and merchandising capabilities with flexible customization options to drive differentiated consumer experiences based on predictive insights. Consider adding this solution to your list of options.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Matěj E.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

A great CRM tool with a user-friendly interface.

Likeliness to Recommend

9 /10

What differentiates Bloomreach Composable Personalization Cloud from other similar products?

- easy to use - fast implementation - clarity

What is your favorite aspect of this product?

- simple campaign management - omnichannel - easy segmentation based on collected data

What do you dislike most about this product?

- simplicity and at the same time robustness of the product - clarity of individual modules - highly customizable based on user requirements

What recommendations would you give to someone considering this product?

If you need a quality CRM tool that can contact customers using email, SMS, PNS and other channels, I highly recommend it. All campaigns can also be easily evaluated.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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