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Bloomreach Composable Personalization Cloud Logo Award Winner Product Badge
Bloomreach Composable Personalization Cloud Logo Award Winner Product Badge
Bloomreach Inc

Bloomreach Composable Personalization Cloud

8.1 /10
Category
Bloomreach Composable Personalization Cloud
8.1 /10

What is Bloomreach Composable Personalization Cloud?

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including: Discovery, offering AI-driven search and merchandising; Content, offering a headless CMS; and Engagement, offering a leading CDP and marketing automation solutions. Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey.

Company Details


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Awards & Recognition

Bloomreach Composable Personalization Cloud won the following awards in the Digital Experience - Enterprise category

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Bloomreach Composable Personalization Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bloomreach Composable Personalization Cloud.

88 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bloomreach Composable Personalization Cloud?

0% Negative
7% Neutral
93% Positive

Pros

  • Respectful
  • Reliable
  • Fair
  • Transparent

Feature Ratings

Average 84

Multi Channel Support

88

Translation Facilitation

85

E-Commerce Integration

85

Standard Templates

84

Content Repository

84

Social Media Integration

84

Content Security

83

Web Publishing Capabilities

82

Analytics and Reporting

82

Management Interface

82

Digital Asset Management

79

Vendor Capability Ratings

Average 81

Quality of Features

85

Breadth of Features

84

Business Value Created

82

Ease of Data Integration

82

Ease of Customization

82

Usability and Intuitiveness

81

Availability and Quality of Training

81

Ease of Implementation

80

Vendor Support

80

Ease of IT Administration

80

Product Strategy and Rate of Improvement

79

Bloomreach Composable Personalization Cloud Screenshots

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Bloomreach Composable Personalization Cloud Reviews

Vairavan U.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Good But Customer Support after product launch bad

Likeliness to Recommend

7 /10

What differentiates Bloomreach Composable Personalization Cloud from other similar products?

CMS-Enagegment-Search 3in1

What is your favorite aspect of this product?

E-Commerce Integration

What do you dislike most about this product?

Customer Support after product launch is very very unlikely

What recommendations would you give to someone considering this product?

Good But Customer Support after product launch bad

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Efficient Service

Cons

  • Wastes Time
  • Less Performance Enhancing
  • Vendor's Interest First

Matthew P.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Costly but worth it in the long run

Likeliness to Recommend

9 /10

What differentiates Bloomreach Composable Personalization Cloud from other similar products?

Its a unique product that satisfies the rare feat of appealing to multiple industries - if you don't mind a fairly steep learning curve and a lot of setup.

What is your favorite aspect of this product?

The integrations are relatively straightforward and the support is outstanding. Generally as a product its very extensive and incredibly powerful in the right hands.

What do you dislike most about this product?

The level of entry is reasonably high, though you can obviously create views for admin/lower level users, its a lot easier to use if you have at least a semblance of technical competence.

What recommendations would you give to someone considering this product?

Find someone else who uses it in the same industry and ask them of their experience, the find another person. Its a really good product but can be extremely pricey if you aren't determined to use all of its features.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Rebecca R.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Aug 2023

A great tool to have for our marketing team!

Likeliness to Recommend

10 /10

What differentiates Bloomreach Composable Personalization Cloud from other similar products?

Ease of use and enjoy learning the new capabilities and seeing the results they bring to our business.

What is your favorite aspect of this product?

Weblayers, the ease of making a scenario, the triggered campaigns and now the new plug and play features.

What do you dislike most about this product?

I am still getting my head around the reporting.

What recommendations would you give to someone considering this product?

Be open to learning everything! It really is a do everything tool!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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