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Bloomreach Composable Personalization Cloud Logo Award Winner Product Badge
Bloomreach Composable Personalization Cloud Logo Award Winner Product Badge
Bloomreach Inc

Bloomreach Composable Personalization Cloud

Composite Score
8.1 /10
CX Score
8.4 /10
Category
Bloomreach Composable Personalization Cloud
8.1 /10

What is Bloomreach Composable Personalization Cloud?

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including: Discovery, offering AI-driven search and merchandising; Content, offering a headless CMS; and Engagement, offering a leading CDP and marketing automation solutions. Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey.

Company Details


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Awards & Recognition

Bloomreach Composable Personalization Cloud won the following awards in the Digital Experience - Enterprise category

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Bloomreach Composable Personalization Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bloomreach Composable Personalization Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bloomreach Composable Personalization Cloud?

0% Negative
7% Neutral
93% Positive

Pros

  • Respectful
  • Reliable
  • Fair
  • Transparent

Feature Ratings

Average 84

Multi Channel Support

88

Translation Facilitation

85

E-Commerce Integration

85

Standard Templates

84

Content Repository

84

Social Media Integration

84

Content Security

83

Web Publishing Capabilities

82

Analytics and Reporting

82

Management Interface

82

Digital Asset Management

79

Vendor Capability Ratings

Average 81

Quality of Features

85

Breadth of Features

84

Business Value Created

82

Ease of Data Integration

82

Ease of Customization

82

Usability and Intuitiveness

81

Availability and Quality of Training

81

Ease of Implementation

80

Vendor Support

80

Ease of IT Administration

80

Product Strategy and Rate of Improvement

79

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Bloomreach Composable Personalization Cloud Reviews

Biati K.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

A multipurpose Digital Experience Software

Likeliness to Recommend

9 /10

What differentiates Bloomreach Composable Personalization Cloud from other similar products?

Besides being a great digital experience manager, it also offers leading marketing automation features.

What is your favorite aspect of this product?

I admire Bloomreach because it is multipurpose It is cost effective and enhances digital experience for better performance.

What do you dislike most about this product?

never experienced issues interacting with Bloomreach.

What recommendations would you give to someone considering this product?

It is a must have software to ensure great reach and enhanced experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Carmen F.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Digital experience transformation tool

Likeliness to Recommend

9 /10

What differentiates Bloomreach Composable Personalization Cloud from other similar products?

I have no experience from similar products with similar features.

What is your favorite aspect of this product?

Bloomreach combines all business digital services that enhances various departments to innovate and come up with best strategies. The user dashboards enhances effective creation of digital content for marketing and improving customer relations.

What do you dislike most about this product?

We have achieved the set objectives that drove the company to purchase Bloomreach.

What recommendations would you give to someone considering this product?

I highly recommend this digital services improvement product to other companies. It has increased productivity in digital content creation and boosted marketing plans.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Banice K.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

My Review of Bloomreach

Likeliness to Recommend

9 /10

What differentiates Bloomreach Composable Personalization Cloud from other similar products?

Bloomreach personalizes customer journey which is a rare feature with it's competitors

What is your favorite aspect of this product?

I like that it is customizable I like the personalization aspects I like that using Bloomreach This software is cost effective

What do you dislike most about this product?

When it comes to managing customer service, Bloomreach is second to none. It's affordable, easy to use and highly effective

What recommendations would you give to someone considering this product?

I received Bloomreach as it's effective and makes handling customer service needs easy

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Effective Service

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