Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
BMC Helix CMDB Logo
BMC Helix CMDB Logo
BMC Software

BMC Helix CMDB

Composite Score
7.5 /10
CX Score
7.8 /10
Category
BMC Helix CMDB
7.5 /10

What is BMC Helix CMDB?

BMC Helix Configuration Management Database (CMDB) provides a single, consolidated reference of landscape and service data to support business decision making. BMC Helix Configuration Management Database (CMDB) consolidates landscape and service information from multiple sources into a single, high-quality rep. BMC Helix CMDB is an end-to-end solution that processes disparate data sources into a single pane of glass. This allows organizations to reference a best-of-breed data repository for daily operations and strategic decisions to support their consumers and the business as a whole.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

BMC Helix CMDB Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BMC Helix CMDB?

0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 80

Predictive Analytics

87

Role-Based Access

85

Auto-Discovery

81

Analytics and Reporting

81

License Management

80

CI Attribute Detailing

79

Assign Dispositions

79

Auditing

79

Integrations

79

Dependency Mapping

75

Vendor Capability Ratings

Average 72

Breadth of Features

79

Ease of Data Integration

79

Ease of IT Administration

79

Availability and Quality of Training

74

Business Value Created

74

Ease of Implementation

74

Ease of Customization

70

Quality of Features

69

Vendor Support

69

Usability and Intuitiveness

64

Product Strategy and Rate of Improvement

59

BMC Helix CMDB Reviews

Olugbenga Temitope O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Amazing interface

Likeliness to Recommend

9 /10

What differentiates BMC Helix CMDB from other similar products?

Amazing Interface

What is your favorite aspect of this product?

CI relationship management

What do you dislike most about this product?

None that I can think of

What recommendations would you give to someone considering this product?

Easy to configure and maintain

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Jagdeep R.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Great product

Likeliness to Recommend

10 /10

What differentiates BMC Helix CMDB from other similar products?

Easy to use

What is your favorite aspect of this product?

reliable and compatibility

What do you dislike most about this product?

licensing cost

What recommendations would you give to someone considering this product?

nice product and nice to try

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features
Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019