What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBox Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Box.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Caring
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Drag and Drop User Interface
3rd-Party Integrations
Access Control and Rights Management
Enterprise Grade Security Controls
Real-Time Synchronization
Data Loss Prevention
Large File Optimization
Cognitive Content Services
Electronic Signatures
Task Management and Workflow
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Box Reviews
Prosper N.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2024
Fantastic product
Likeliness to Recommend
What differentiates Box from other similar products?
Box provides an excellent interface for requesting signatures and allows for customization of the signature, seals, and date options
What is your favorite aspect of this product?
Easy and intuitive user interface_: Box has a user-friendly interface that makes it easy to navigate and manage files
What recommendations would you give to someone considering this product?
Box keeps track of all versions of stored documents and retains all previous revisions .
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Alex J.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2024
Fantastic product
Likeliness to Recommend
What differentiates Box from other similar products?
It is widely regarded as one of the best cloud storage services available, offering a wide range of features and options and being accessible across various platforms. And with a best storage capacity
What is your favorite aspect of this product?
It is ease of use, great for collaboration between staff member, customer service is amazing witha good customer support
What recommendations would you give to someone considering this product?
All backups are accessible to the entire team at any point. And The integration with google workspace, adobe, and microsoft office make this so essential. The security features are also not something I realized I valued until I started using box
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Otim J.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2024
Fantastic products
Likeliness to Recommend
What differentiates Box from other similar products?
Box stands out with its business packages but also caters to consumers. It focuses on syncing files within a dedicated folder rather than backing up entire systems and hard drives.
What is your favorite aspect of this product?
Box sets up a specific folder on your Windows or macOS computer, and then keeps all of its contents in sync with the cloud along with any other devices with Box installed. And also, Box neatly integrates itself with File Explorer on Windows.
What recommendations would you give to someone considering this product?
It gives the choice to have all of your files downloaded for offline access and this is useful as while you can still access files and folders in your cloud drive when online, they won't take up extra space on your local hard drive. It also User-friendly
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
