What is Box ECM?
Box is the Content Cloud — a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to co-editing, signature, classification, and retention. Work securely from anywhere, and integrate your tech stack across 1,500+ best-of-breed apps. Trusted by 100K+ of the world’s leading organizations, including AstraZeneca, JLL, and Nationwide, Box has been named a Leader by all major industry analyst firms. To read the analyst reports and find out how Box customers achieve a 332% ROI, visit box.com/resources.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box ECM?
Pros
- Reliable
- Efficient Service
- Effective Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Conversion
ECM Document Management
Metadata Management
Search
Workflow Process Automation
Capture Channels
File Approvals Esignatures
Access Permissions Management
Collaboration
Mobile
Ediscovery Audit Trail
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Availability and Quality of Training
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Box ECM Reviews
Kingaru M.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2022
A Great Software For Content Management
Likeliness to Recommend
What differentiates Box ECM from other similar products?
Box ECM is a secure cloud platform that makes content creation, co-editing, and sharing easy. It also offers other important features such as content retention and e-signature functionalities.
What is your favorite aspect of this product?
I like the security features of Box ECM. The software is cloud based snd therefore scalable. I like that Box ECM can handle every aspect of content, from Content creation, sharing, co-edoy, retention, and e-signature. Its therefore true to say it's multi-purpose.
What do you dislike most about this product?
Zero complaints for the time I have interacted with Box ECM
What recommendations would you give to someone considering this product?
For effective content management, Box ECM is the real deal. It's secure, affordable,and offers great features that enhance content collaboration.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
Lulu H.
- Role: Human Resources
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2022
A Very Resourceful Content Management Software
Likeliness to Recommend
What differentiates Box ECM from other similar products?
When it comes to managing Business content, Box ECM offers best features such security, file creation, file sharing, storage, and also ensures easy access. With Box ECM therefore, it is easy to work from anywhere. It basically enhances documents collaboration qs well.
What is your favorite aspect of this product?
I like that Box ECM offers best security to company documents and files. The software ensures easy access to files With Box ECM, content collaboration is a easy which is a plus.
What do you dislike most about this product?
No single regret using Box ECM. It is one of the best.
What recommendations would you give to someone considering this product?
For the best content management features, I recommend Box ECM. It is secure and makes documents creation, storage, access, and sharing easy. It is very secure too.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features
Sheila K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2022
Box is great if you are a small organization
Likeliness to Recommend
What differentiates Box ECM from other similar products?
Its easy to use.
What is your favorite aspect of this product?
Its easy to use
What do you dislike most about this product?
It's not robust enough if you grow
What recommendations would you give to someone considering this product?
Get the free version until you grow. Then consider larger document management systems
Pros
- Trustworthy
- Client Friendly Policies
- Altruistic
- Acts with Integrity
Cons
- Commodity Features