What is Braintree Direct?
Accept and process cards, PayPal, and wallets such as Venmo (US only), Apple Pay, and Google Pay in a single, modern integration. Plus, get industry-leading tools to help prevent fraudulent transactions, manage data security, and streamline operations.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
2
Since last award
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Braintree Direct?
Pros
- Friendly Negotiation
- Includes Product Enhancements
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
POS Verification
Mobile Payments
Recurring Payments
POS Integration
Security
Digital Wallet Integration
Multi Currency
Credit Card Processing
Customer Support
E-Commerce Integration
Integration With Accounting System
Vendor Capability Ratings
Vendor Support
Business Value Created
Ease of Implementation
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
Braintree Direct Reviews
William C.
- Role: Operations
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted May 2022
Safe and secure and simple to use
Likeliness to Recommend
What differentiates Braintree Direct from other similar products?
What differentiates Braintree from other products is its simplicity and straight to the point use. There is no confusion using Braintree as a payment processor which makes training others to use it simple.
What is your favorite aspect of this product?
Favorite aspect is its simplicity while always working as it should and having a great search function to find past transactions.
What do you dislike most about this product?
Receipts can be formatted better to make it look better when sending to clients.
What recommendations would you give to someone considering this product?
Do not hesitate to work with Braintree since it is treating us very well!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
partmo c.
- Role: Finance
- Industry: Healthcare
- Involvement: End User of Application
Submitted Apr 2022
Proficient and Safe Payment Processing App
Likeliness to Recommend
What differentiates Braintree Direct from other similar products?
Braintree Direct directs the social commitments in the business payment process, where various business operations are credibly managed. More so, Braintree Direct generates a receipts which confirm that the required persons have the appropriate identity.
What is your favorite aspect of this product?
Braintree Direct allows multiple credit payments, which is the allowable mechanisms of meeting the many obligations. More so, Braintree Direct has structured financial needs, where future organization is fruitfully done.
What do you dislike most about this product?
Braintree Direct is the genuine approach to processing the different payment structures, and there is a resolution of increasing the business universal card acceptance.
What recommendations would you give to someone considering this product?
Braintree Direct is the program that guarantees more realistic financial plans, where several growth patterns are financed using the tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Michael V.
- Role: Finance
- Industry: Gaming and Hospitality
- Involvement: Business Leader or Manager
Submitted Apr 2022
East to integrate, quality data exports
Likeliness to Recommend
What differentiates Braintree Direct from other similar products?
Braintree's fees are fair and their integration with our front end website was seamless.
What is your favorite aspect of this product?
The integration was the best part for me since it managed to ease the burden. The next day cash deposit is also helpful to quickly get cash from the customer into our hands as we need to recycle capital quickly.
What do you dislike most about this product?
The treatment and linkage of returns could be easier to track. Those can get a bit messy without a proper link to the original charge.
What recommendations would you give to someone considering this product?
Anyone considering Braintree should review the fees closely and also what data they want to pull from the product. Braintree works perfectly for my needs but I know there are robust data platforms out there that may be better suited for others. The IT integration is also a real win since it's very easy to connect to the front end of our website.
Pros
- Enables Productivity
- Trustworthy
- Caring
- Respectful
