What is Braintree Direct?
Accept and process cards, PayPal, and wallets such as Venmo (US only), Apple Pay, and Google Pay in a single, modern integration. Plus, get industry-leading tools to help prevent fraudulent transactions, manage data security, and streamline operations.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBraintree Direct Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Braintree Direct.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
2
Since last award
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Braintree Direct?
Pros
- Friendly Negotiation
- Includes Product Enhancements
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
POS Verification
Mobile Payments
Recurring Payments
POS Integration
Security
Digital Wallet Integration
Multi Currency
Credit Card Processing
Customer Support
E-Commerce Integration
Integration With Accounting System
Vendor Capability Ratings
Vendor Support
Business Value Created
Ease of Implementation
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
Braintree Direct Reviews
Eric S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
Easy-to-Use Online Payment System
Likeliness to Recommend
What differentiates Braintree Direct from other similar products?
I like how simple Braintree is to utilize. The software makes it simple for me to generate the statistics I require, allowing me to accomplish my work more promptly and productively. I've been quite pleased with the application.
What is your favorite aspect of this product?
We can generate reliable and fast income reports. We have the ability to charge clients. Within our organization, we can address additional accounting issues.
What do you dislike most about this product?
The one disadvantage I just had to deal with was that it wasn't intended for business owners who possess a physical store, yet it may be utilized for PayPal application for individual payments. There are many physical business owners who would like to utilize this service; however, Braintree does not provide this option, which is a significant drawback.
What recommendations would you give to someone considering this product?
Before deciding to take this way, I would recommend you spending some time in the Braintree environment or it’s difficult to organize data for individual transactions. However, it is the best payment channel one should have.
Pros
- Reliable
- Efficient Service
- Effective Service
- Saves Time
Zuzanna A.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
Dependable solution for Payment process
Likeliness to Recommend
What differentiates Braintree Direct from other similar products?
Not a very common household name however, It’s a service by PayPal. It is a supportive platform for all kinds of transactions; be it domestic transactions or international transactions. The process of adding a new user to an account is pretty simple that helps to make payment easily and efficiently in no time.
What is your favorite aspect of this product?
Not only does it offer almost all kinds of transactions, it also offers a unique feature of Split payments. The billing process is simple. Switching from another platform to Braintree is also very simple; you are away from Braintree by just a few clicks. It can be easily integrated with all big platforms that you or users might be using. A perfect solution for all problems.
What do you dislike most about this product?
Search function might be a bit slower than other competitors. This is important because you might need to do a quick search for something important and in those moments it seems like ages. Apart from that it's a good substitute for a quick finance solution.
What recommendations would you give to someone considering this product?
It might lack a few simple features but overall we have a good experience with this one. If you are looking for a complete and whole package with a less-cost solution, this one is great for you. Why not go for something that is actually good and reliable without being a burden on your pocket.
Pros
- Efficient Service
- Respectful
- Client Friendly Policies
- Acts with Integrity
Marlyn G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2022
Excellent tool
Likeliness to Recommend
What differentiates Braintree Direct from other similar products?
Braintree accepts payment with Bitcoins, offers anti-fraud protection, and has an API for developers to program with Ruby, Python, PHP, Java, Android or iOS for example.
What is your favorite aspect of this product?
Braintree is user-friendly and easy to use for the entire development team at the time of configuration.
What do you dislike most about this product?
Compared to other payment gateways, the installation requires knowledge of programming and web development with its API.
What recommendations would you give to someone considering this product?
If you are thinking of Braintree do not hesitate, it is a great payment tool to implement
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
