What is Buffer?
A better way to manage social media for your business. Buffer makes it easy to manage your business's social media accounts. Schedule posts, analyze performance, and collaborate with your team — all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
91 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Buffer?
Pros
- Reliable
- Efficient Service
- Effective Service
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Outbound
Social Moderation and Workflow Management
Campaign Execution
Social Media Channel Integration Inbound
Social Post Archival
Dashboards and Visualization
Social Asset Management
Social Response Management
Contextual Analysis
Trend Analysis
Sentiment Analysis
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Business Value Created
Availability and Quality of Training
Vendor Support
Product Strategy and Rate of Improvement
Breadth of Features
Buffer Reviews
Olivia K.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2024
Buffer for Social Media Analytics and Scheduling
Likeliness to Recommend
What differentiates Buffer from other similar products?
Its intuitive and simple interface make it user-friendly in the market. It offers advanced features in affordable price.
What is your favorite aspect of this product?
I love its simply designed, and clean user interface to analyze my content across multichannel. Its analytical tools are clear and easy to navigate and help me in fining my policies. Moreover, its customer support is also providing great services. It is all in one social media management tool that prov
What do you dislike most about this product?
Buffer doesn’t provide wide listening features due to which unable me to engage in social media monitoring. It also does not offer editing tools for videos and images, for which I have to add up external sources, which takes a longer time.
What recommendations would you give to someone considering this product?
If you are looking for simple but advanced solution to deal multiple account at once, then go for it.
Pros
- Helps Innovate
- Inspires Innovation
- Saves Time
- Fair
Harshali R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2024
Helps to business Grow Over Social Media
Likeliness to Recommend
What differentiates Buffer from other similar products?
I can easily integrate my social media channels in Buffer and take seconds to schedule the posts. I can track the impression and reach with the analytical features of this tool.
What is your favorite aspect of this product?
Very simple interface to scheduling posts make my work easy and save time.
What do you dislike most about this product?
Nothing in mind any negative points.
What recommendations would you give to someone considering this product?
Effective tool to manage social media and affordable also.
Pros
- Helps Innovate
- Reliable
- Inspires Innovation
- Caring
Jason W.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2024
Easily Schedule Posts for All Your Social Media
Likeliness to Recommend
What differentiates Buffer from other similar products?
Buffer stands out from tools like Hootsuite and Sprout Social due to its ease of use! I love how it makes managing social media enjoyable. What's great is that it emphasizes teamwork, allowing multiple people to work together without stress. Other tools may have more advanced functions but Buffer keeps us productive and organized without being overly complicated.
What is your favorite aspect of this product?
Being holding out with features like advanced scheduling, team collaboration, and insightful analytics, Buffer makes sure that your posts reach the proper audience at the right time. Plus, its user-friendly interface makes it easy to create a consistent and visually appealing social media presence in a very short time. My favorite aspect of Buffer is its user-friendly interface which makes scheduling posts super easy. I also love the team collaboration feature. It lets everyone work together smoothly ensuring that we never miss a post and keep our social media active.
What do you dislike most about this product?
One minor issue that I found with Buffer is occasional confusion when scheduling across time zones. It occasionally switches between GMT and EST by making it difficult to plan posts but it’s not a deal breaker, it does require a bit of extra attention here.
What recommendations would you give to someone considering this product?
Based on my experience, Buffer is a great helpful software for managing social media. However, if you are just starting then I recommend you to try the free trial first and this way, you can see if it fits your needs and preferences before committing to a paid plan since it is a sensible way to explore its features without any risk.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Saves Time
