What is Buffer?
A better way to manage social media for your business. Buffer makes it easy to manage your business's social media accounts. Schedule posts, analyze performance, and collaborate with your team — all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
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Since last award
90 Plan to Renew
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Since last award
85 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Buffer?
Pros
- Reliable
- Efficient Service
- Effective Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Outbound
Social Moderation and Workflow Management
Social Media Channel Integration Inbound
Campaign Execution
Social Post Archival
Dashboards and Visualization
Social Response Management
Social Asset Management
Trend Analysis
Contextual Analysis
Sentiment Analysis
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Business Value Created
Ease of Customization
Availability and Quality of Training
Vendor Support
Breadth of Features
Product Strategy and Rate of Improvement
Buffer Reviews
Samuel [SAM] J.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jul 2021
Best Social Media Tool for Startups
Likeliness to Recommend
What differentiates Buffer from other similar products?
This tool is a time-saving tool. We are using Buffer to engage with our social media audience. Our firm has integrated Facebook, Twitter, and Linkedin with Buffer. Without a doubt, one can say that Buffer is one of the best tools for small and medium-scale enterprises and startups.
What is your favorite aspect of this product?
Buffer is an amazing social media management tool. This tool can be used to share content on different social media channels at the same time without logging into respective accounts. All the contents shared using buffer can be tracking using custom URLs. This tool also provides actionable reports to improve social media activities.
What do you dislike most about this product?
This tool does not support Linkedin Groups integration.
What recommendations would you give to someone considering this product?
Social Media Marketing is very important for every business. Buffer is an exciting social media management tool kit. This tool has advanced publishing, engaging, analyzing capabilities. We recommend this tool to all digital marketers.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
George U.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2021
excellent service offered by buffer
Likeliness to Recommend
What differentiates Buffer from other similar products?
This page differs from the others because it has quality, many options available and very cheap prices and easy to pay, the platform teaches you many things that you do not learn on other websites, it is very intuitive and we can organize our publications with greater success before in other similar pages that try to work in the same way as Buffer
What is your favorite aspect of this product?
There is something very important about this company that makes it stand out because it has quality in its platform ways of working and carrying out our work Easier every day Which means that we have a better work experience more easily speed and success in what we are doing also its quality your security your technical support is very attentive and solves any problem we have with the platform or with a simple question
What do you dislike most about this product?
I am reviewing and using this company that is in charge of coordinating the publications that I make previously, the only thing they should add is a system that can where they notify me through notifications if the publication was really added successfully, which means that they are more able to have a more stable and reliable page with us who are the clients and users
What recommendations would you give to someone considering this product?
Previously, in some years ago, this type of platform did not exist, which made the way of working more tedious and it was more complicated, currently there are buffers that are in charge of making the work easier because we can make a schedule with the publications either per week by month , and choose the exact time that suits us or suits our client we can also have this service for relatively cheap costs that is why I recommend it
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Efficient Service
Susan D.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jul 2021
Product Has Potential
Likeliness to Recommend
What differentiates Buffer from other similar products?
They're receptive to customer feedback and suggestions.
What is your favorite aspect of this product?
Collaboration capabilities and scalability.
What do you dislike most about this product?
Platform doesn't have flexibility of views or dashboard. Not the most easy to navigate.
What recommendations would you give to someone considering this product?
If you want a product that is being innovative and has a huge amount of potential and you're okay with some sacrifice in the beginning, this is the product for you!
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Efficient Service