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Buildertrend Solutions

Buildertrend

Composite Score
7.4 /10
CX Score
7.3 /10
Category
Buildertrend
7.4 /10

What is Buildertrend?

BuilderTREND brings your whole building world together in one powerful cloud system, designed especially for custom builders & remodelers. Buildertrend construction management platform empowers contractors to take control of projects and bring efficiency, organization and seamless communication to every aspect of their business.

Company Details


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Awards & Recognition

Buildertrend won the following awards in the Construction Management category

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Buildertrend Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Buildertrend.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

8
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Buildertrend?

0% Negative
23% Neutral
77% Positive

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Respectful

Cons

  • Charges for Enhancements
  • Less Friendly Negotiation
  • Leverages Incumbent Status

Feature Ratings

Average 82

Communication Management

87

Collaboration

85

Project Management

84

Document Management

84

Scheduling

84

Workflow Management

84

Task Management

83

Budget Management

83

Resource Planning

79

Analytics and Reporting

78

Risk and Fraud Assessment

76

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

89

Availability and Quality of Training

89

Ease of Implementation

85

Business Value Created

84

Vendor Support

83

Quality of Features

82

Ease of Customization

80

Ease of IT Administration

80

Breadth of Features

78

Ease of Data Integration

76

Product Strategy and Rate of Improvement

76

Buildertrend Reviews

David B.

  • Role: Vendor Management
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Quality product with top notch support

Likeliness to Recommend

9 /10

What differentiates Buildertrend from other similar products?

Product support and staff

What is your favorite aspect of this product?

Collaboration and organization

What do you dislike most about this product?

Cost is too high and frequent changes are not always for the better

What recommendations would you give to someone considering this product?

Be prepared to commit fully to the software or you won't realize the value as the software is not inexpensive

Pros

  • Respectful
  • Transparent
  • Helps Innovate
  • Continually Improving Product

Cons

  • Commodity Features
  • Vendor Friendly Policies
  • Charges for Enhancements

Savannah W.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Fantastic Product for Construction Management

Likeliness to Recommend

10 /10

What differentiates Buildertrend from other similar products?

This system includes a CRM system, allowing you to nurture and convert leads in one place. It seamlessly integrates with the construction management tool, featuring a customer portal for design approvals and progress reports.

What is your favorite aspect of this product?

My favorite aspect of Buldertrend is that it is easy to learn, and simple, I absolutely love Buldertrend for its user-friendly interface, streamlined efficiency,

What do you dislike most about this product?

The CRM system is effective, but imagine how much more efficient we could be with just a few enhancements. It already gets the job done, but with a little extra oomph, it could really take us to the next level!

What recommendations would you give to someone considering this product?

It is worth the price and will make the client's experience a professional one!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amanda G.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy to Use Builder Solution for Small Firms

Likeliness to Recommend

8 /10

What differentiates Buildertrend from other similar products?

Buildertrend is easy to manage for smaller organizations that don't have large IT teams and easy to implement to maintain client/customer information.

What is your favorite aspect of this product?

I love the integrated CRM functionality of the system that allows end users to quickly report problems and see documentation all in one place. It also easy to transfer a project from an active job site to a close out and know exact warranty dates without transferring between different systems.

What do you dislike most about this product?

The initial implementation and set up of all the various vendors, products, clients, etc. was a bit overwhelming for a company that did not have a dedicated data entry or transition person.

What recommendations would you give to someone considering this product?

I would highly recommend Buildertrend to anyone looking for a single source platform to guide schedules, project management, and client relations.

Pros

  • Enables Productivity
  • Respectful
  • Transparent
  • Helps Innovate

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