What is BulkSMS?
BulkSMS is a SMS messaging service provider offering two-way SMS communication services straight from your internet enabled device. The BulkSMS gateway reaches across borders and connects to over 800 mobile network operators world-wide.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
2
Since last award
94 Plan to Renew
2
Since last award
78 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BulkSMS?
Pros
- Enables Productivity
- Effective Service
- Performance Enhancing
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Text Messaging
Application Integration
Scheduled Messaging
Social Media Marketing Management
Communication Archive
Opt-in
Surveys Feedback
Mobile Payments
Mobile Marketing Management
Marketing Analytics
Loyalty Promotions Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
BulkSMS Reviews
Elvis F.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2024
I love the platform, the integration is easy.
Likeliness to Recommend
What differentiates BulkSMS from other similar products?
Price and integration
What is your favorite aspect of this product?
Integration
What do you dislike most about this product?
The price
What recommendations would you give to someone considering this product?
Read the documentation
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Kieran M.
- Role: C-Level
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Jul 2024
Easy to use Zapier integration, made my work easy
Likeliness to Recommend
What differentiates BulkSMS from other similar products?
Honestly, your easy to use Zapier integration and catering to South African customers was 100% of the reason I chose BulkSMS - used it as a way to deliver notifications and get customers back onto my app.
What is your favorite aspect of this product?
Zapier integration
What do you dislike most about this product?
Not particularly innovative. I wasn’t able to send URLs via SMS. Your landing pages were a bit meh.
What recommendations would you give to someone considering this product?
If you’re not technical and planning on using low-code/no-code SMS software then this is a great choice.
Pros
- Enables Productivity
- Efficient Service
- Effective Service
- Caring
Jayendra P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2023
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates BulkSMS from other similar products?
Global coverage: BulkSMS has direct connections with more than 800 mobile network operators in over 200 countries, giving businesses the ability to reach customers virtually anywhere in the world. Easy-to-use platform: The BulkSMS platform is user-friendly and straightforward, making it easy for businesses of all sizes to create, send, and track their SMS marketing campaigns.
What is your favorite aspect of this product?
High open and response rates: SMS messages have an incredibly high open rate (98%) and response rate (45%), making it an effective way to reach and engage with customers. Cost-effective: SMS marketing is relatively low-cost compared to other forms of marketing, making it an accessible option for small and medium-sized businesses.
What do you dislike most about this product?
Limited messaging options: While SMS is an effective way to reach customers, it may not be the most suitable or effective channel for all types of messages or campaigns.
What recommendations would you give to someone considering this product?
Understand your audience: Before using BulkSMS, make sure you have a clear understanding of your target audience and their communication preferences. SMS may not be the most effective channel for all audiences or types of messages. Set clear goals: Determine what you want to achieve with your SMS marketing campaigns and set clear goals and metrics to measure success. Plan your campaigns: Plan your campaigns in advance, including message content, timing, and frequency. This will help ensure that your messages are relevant, timely, and effective.
Pros
- Continually Improving Product
- Efficient Service
- Caring
- Saves Time
