Butter CMS Customer Reviews 2024

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Butter CMS

Composite Score

8.3 /10

CX Score

8.6 /10

16 Reviews Write a Review

What is Butter CMS?

ButterCMS is a headless content management system and blog engine that integrates easily into any new or existing web project in minutes. With ButterCMS, developers can build websites with their preferred scripting language, while marketers can easily manage website content through a straightforward user interface. With its seamless integration capabilities, ButterCMS makes it easy for teams to collaborate and create impressive websites quickly and easily.

Company Details

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Awards & Recognition

Butter CMS won the following awards in the Content Marketing category

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2024 Emotional Footprint Champion

Latest Award, 2024

Service Experience
Product Impact
Conflict Resolution

Latest Award, 2024

4 Top Rated Capabilities

10 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

Butter CMS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Butter CMS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Butter CMS?

0% Negative

0% Neutral

100% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Feature Ratings

Average 86

Web Experience Management Integration

Advanced Audio Management

Content Curation / Library Controls

Editorial Workflow

Content Campaign Management

DAM (Digital asset management) Integration

Content Optimization

Content Analytics

Content Creation

Multi-Channel Distribution

Content Storage

Vendor Capability Ratings

Average 85

Vendor Support

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Butter CMS Reviews

Fabio D.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2023

Intuitive software that fits my needs.

Likeliness to Recommend

10 /10

What differentiates Butter CMS from other similar products?

Its UI is clear and easy to navigate.

What is your favorite aspect of this product?

The product is very intuitive.

What do you dislike most about this product?

I have no complaints whatsoever.

What recommendations would you give to someone considering this product?

Butter CMS has a very helpful customer support team that has swiftly solved any issues I have encountered.

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Efficient Service

Ulas K.

Role: Information Technology
Industry: Telecommunications
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Sep 2023

Excellent and reliable CMS solution!

Likeliness to Recommend

10 /10

What differentiates Butter CMS from other similar products?

The customer service is what makes Butter CMS stand out from similar products. No question is left unanswered!

What is your favorite aspect of this product?

This product's reliability and ease of use are my favourite aspects. It is very intuitive to use it.

What do you dislike most about this product?

Hardly anything exists to dislike about this product.

What recommendations would you give to someone considering this product?

Do not look elsewhere

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Steven P.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

Superlative Customer Support

Likeliness to Recommend

9 /10

What differentiates Butter CMS from other similar products?

Many products in this space are similar, but the support we received was head and shoulders above the rest.

What is your favorite aspect of this product?

Without a doubt the support.

What do you dislike most about this product?

Some of the content creation tools (in a web browser) do not format correctly or intuitively.

What recommendations would you give to someone considering this product?

Try it. And talk to them.

Pros

Trustworthy
Effective Service
Caring
Saves Time

Latest Research

Butter CMS

What is Butter CMS?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Emotional Footprint Champion

Butter CMS Ratings

90 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Butter CMS?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Web Experience Management Integration The ability to integrate with dedicated Web Experience Management platforms (either in the vendor's own product portfolio, or with 3rd party solutions).

Advanced Audio Management The ability to store, manage and perform basic edits on high-fidelity audio content.

Content Curation / Library Controls The ability to curate content through tagging and metadata management, as well as library services (such as version control).

Editorial Workflow The ability to move content through a structured, automated workflow process (i.e. intake content from create applications, and move to specific folders.

Content Campaign Management The ability to deploy specific collateral or assets from the system to feed multi-channel marketing campaigns.

DAM (Digital asset management) Integration The ability to integrate with dedicated Digital Asset Management Platforms.

Content Optimization The ability to dynamically optimize content deployed to certain channels (web, mobile, social) using customer profiles.

Content Analytics Analysis of file contents for data trends and any relevant characteristics.

Content Creation Provides tools for creating content to be used and shared on the platform.

Multi-Channel Distribution The ability to deploy content assets and collateral to multiple channel endpoints (for example, traditional websites, native mobile applications or social media

Content Storage The ability to store various content assets (including text, photos and video) in a defined, structured repository.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Butter CMS Reviews

Fabio D.

Intuitive software that fits my needs.

Likeliness to Recommend

Pros

Ulas K.

Excellent and reliable CMS solution!

Likeliness to Recommend

Pros

Steven P.

Superlative Customer Support

Likeliness to Recommend

Pros

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Title

Feature Ratings

Web Experience Management Integration

Advanced Audio Management

Content Curation / Library Controls

Editorial Workflow

Content Campaign Management

DAM (Digital asset management) Integration

Content Optimization

Content Analytics

Content Creation

Multi-Channel Distribution

Content Storage

Vendor Capability Ratings

Vendor Support

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement