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Canon Therefore Logo Award Winner Product Badge
Canon Therefore Logo Award Winner Product Badge
Canon

Canon Therefore

Composite Score
9.0 /10
CX Score
9.1 /10
Category
Canon Therefore
9.0 /10

What is Canon Therefore?

Therefore™ information management software is a solution that can help organizations all around the world work smarter by offering a way to improve the storage, management, and processing of information. With Therefore™, Canon can offer a complete end-to-end solution from input management, to document management and workflow, to output management.

Company Details


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Awards & Recognition

Canon Therefore won the following awards in the Enterprise Content Management - Enterprise category

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Canon Therefore Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Canon Therefore.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Canon Therefore?

3% Negative
7% Neutral
90% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Security Protects
  • Continually Improving Product

Feature Ratings

Average 86

Workflow Process Automation

91

Search

89

ECM Document Management

88

Case Management

87

Web Forms Builder

87

Collaboration

86

Metadata Management

86

File Approvals Esignatures

86

Access Permissions Management

86

Automatic/Template Free Invoice Processing

85

Capture Channels

85

Vendor Capability Ratings

Average 85

Ease of IT Administration

88

Business Value Created

87

Vendor Support

86

Quality of Features

86

Breadth of Features

86

Ease of Implementation

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Availability and Quality of Training

84

Usability and Intuitiveness

82

Canon Therefore Reviews

Pedro T.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Best Features and easy to use

Likeliness to Recommend

10 /10

What differentiates Canon Therefore from other similar products?

The best service with specialists who know the customer's needs. Easy to implement and use. Case Manager allow company to organize all customer record very easy.

What is your favorite aspect of this product?

Case Manager feature and full text OCR search engine.

What do you dislike most about this product?

nothing dislike

What recommendations would you give to someone considering this product?

In our case we test the system first with a evaluation license and confirm our needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Aug 2024

Excellent support!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

John K.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

A Valued Investment

Likeliness to Recommend

9 /10

What differentiates Canon Therefore from other similar products?

They were able to work with us on licensing and provided unique options that integrated into our environment well.

What is your favorite aspect of this product?

The workflow management has streamlined a number of processes for us. Before Therefore, many of these processes relied on paper making it difficult with remote workers.

What do you dislike most about this product?

While they are making great strides to modernize the interface, it has a dated appearance. It detracts from its capabilities in an age of highly polished cloud applications.

What recommendations would you give to someone considering this product?

It's a quality product with amazing support and a dedicated staff behind it.

Pros

  • Helps Innovate
  • Trustworthy
  • Respectful
  • Fair

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