What is CaptivateIQ?
CaptivateIQ is Sales Compensation software that manages and tracks your team’s sales commissions with greater accuracy, speed, and transparency. With CaptivateIQ Connect siloed data sources to build a single source of truth for commission admins, management, and reps, set up any commission plan using this logic-based data modeling platform, automate payouts in seconds, and share clear and actionable data points to shift selling behavior and keep teams motivated.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
2
Since last award
94 Plan to Renew
3
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love CaptivateIQ?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Integration
Incentive Plan Designer
Commissions Management
Collaboration
Incentive Dashboards
Multi Currency
Adjustments & Clawbacks
Regulatory Compliance and Audit
Reporting and Analytics
Vendor Capability Ratings
Ease of Customization
Quality of Features
Vendor Support
Business Value Created
Ease of Implementation
Ease of Data Integration
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of IT Administration
CaptivateIQ Reviews
Conner F.
- Role: Operations
- Industry: Transportation
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
Scalable tool allowing for complete confidence
Likeliness to Recommend
What differentiates CaptivateIQ from other similar products?
As I haven't used other products I can't say what CIQ does better than them. What I can speak to is that each feature that it provides is well thought out and you can tell they listened to what customer needs are rather than creating software that is what they think companies should do. Each product allows for efficiency gains and confidence as it is accurate.
What is your favorite aspect of this product?
My favorite features are the approval process and inquiry management. The two combined allow for confidence that commissions have been executed correctly.
What do you dislike most about this product?
Not being able to customize the colors to make it align with our company colors
What recommendations would you give to someone considering this product?
Allow yourself some time to learn how to use the product but if you are familiar with Excel you have nothing really to worry about.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Michael D.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2022
Great product
Likeliness to Recommend
What differentiates CaptivateIQ from other similar products?
low total cost of ownership.
What is your favorite aspect of this product?
Feels like excel which I love.
What do you dislike most about this product?
User management can be painful at times, but getting better.
What recommendations would you give to someone considering this product?
If you love excel but its getting to complex to manage comp through, this is the tool for you.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Maggie W.
- Role: Finance
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
Fantastic product!
Likeliness to Recommend
What differentiates CaptivateIQ from other similar products?
The support and responsiveness of the CIQ team as well as the ongoing product feature updates.
What is your favorite aspect of this product?
Visibility and transparency features available to share with end users as well as the ability to customize plans easily.
What do you dislike most about this product?
Reporting features could be improved to be more user friendly
What recommendations would you give to someone considering this product?
CaptivateIQ is a life saver for managing commissions. The support of the CIQ team is top notch during and after implementation. CIQ has saved our team a lot of time by allowing us to automate commissions.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing