What is CaptivateIQ?
CaptivateIQ is Sales Compensation software that manages and tracks your team’s sales commissions with greater accuracy, speed, and transparency. With CaptivateIQ Connect siloed data sources to build a single source of truth for commission admins, management, and reps, set up any commission plan using this logic-based data modeling platform, automate payouts in seconds, and share clear and actionable data points to shift selling behavior and keep teams motivated.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceCaptivateIQ Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on CaptivateIQ.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
2
Since last award
94 Plan to Renew
3
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love CaptivateIQ?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Integration
Incentive Plan Designer
Commissions Management
Collaboration
Incentive Dashboards
Multi Currency
Adjustments & Clawbacks
Regulatory Compliance and Audit
Reporting and Analytics
Vendor Capability Ratings
Ease of Customization
Quality of Features
Vendor Support
Business Value Created
Ease of Implementation
Ease of Data Integration
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of IT Administration
CaptivateIQ Reviews
Chris M.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted May 2022
Easy to use tool for your Commission Statement
Likeliness to Recommend
What differentiates CaptivateIQ from other similar products?
Haven't used other tools prior to this.
What is your favorite aspect of this product?
Easy to use and navigate.
What do you dislike most about this product?
No issues. It gives me everything I need.
What recommendations would you give to someone considering this product?
Anyways discuss your pay structure to confirm it will be adequate for your team.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
William C.
- Role: Operations
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted May 2022
Simple to use yet detailed in every aspect
Likeliness to Recommend
What differentiates CaptivateIQ from other similar products?
CaptivateIQ is a superior product due to its simplicity in being able to be understood by all employees while providing tons of customizability and ease of use. Our company utilized it to track our incentives moving from different programs in the past, and CaptivateIQ brought the best company engagement and feedback.
What is your favorite aspect of this product?
My favorite aspect of CaptivateIQ is the ease of use and the detailed breakdown of the data that is being analyzed by our teams.
What do you dislike most about this product?
In my opinion, there is nothing I dislike about this product since it did everything that it should and did it well.
What recommendations would you give to someone considering this product?
There is a lot of features of CaptivateIQ, and our company definitely did not use them all but I would try to work with their support team to learn all of the features provided for your teams.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Angela H.
- Role: Finance
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
Very easy to use for both admin and end users!
Likeliness to Recommend
What differentiates CaptivateIQ from other similar products?
CaptivateIQ allows us to easily maintain multiple commission plans for our staff, which is very important in our industry and business needs. Hands down they have one of the best Customer Support teams of any of our vendors.
What is your favorite aspect of this product?
The ease of managing commission plans and the end user experience. Specifically the ability to have management review and staff approval of statements has dramatically cut down on the amount of adjustment payouts.
What do you dislike most about this product?
No dislikes
What recommendations would you give to someone considering this product?
Try to be hands on with the creation of your plans in the software so that you are able to creat new plans and updates to your plans. Use their Knowlege Center as it is very robust and helpful. Lastly, set up monthly meeting with your Customer Success Team. They do a phenominal job of community updates and answering questions you have during these meetings.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing