This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)

Certinia

Certinia ERP Cloud

Composite Score

7.5 /10

CX Score

7.6 /10

43 Reviews Write a Review

What is Certinia ERP Cloud?

Streamline, simplify, and automate your financial management on the Salesforce platform. Our customer-centric Certinia ERP Cloud software gives you a flexible general ledger, automated billing processes, and brilliant intelligence all in one place.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Certinia ERP Cloud won the following awards in the Enterprise Resource Planning - Midmarket category

Filter By

1 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2024

0 Top Rated Capabilities

4 Top Rated Features

2023

2022 Data Quadrant Gold Medalist

2022

0 Top Rated Capabilities

4 Top Rated Features

2022

Certinia ERP Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Certinia ERP Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

98 Plan to Renew

75 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Certinia ERP Cloud?

0% Negative

5% Neutral

95% Positive

Pros

Reliable
Trustworthy
Respectful
Acts with Integrity

Feature Ratings

Average 82

Governance Risk and Compliance

Accounting and Financial Management

Analytics and Reporting

Human Capital Management

Service Management

Supply Chain Management

Job and Project Management

Procurement Management

Industry Specific Capabilities

Customer Relationship Management

BI and Performance Management

Vendor Capability Ratings

Average 80

Ease of Data Integration

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Also Featured in...

Core Financial Management

Translation missing: en.product_page.ratings.score 8.3

View Certinia ERP Cloud in this category (opens in a new tab)

Certinia ERP Cloud Reviews

Antonio V.

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2024

Executive Sales Solution

Likeliness to Recommend

9 /10

What differentiates Certinia ERP Cloud from other similar products?

The streamlining of the sales process increases on revenue

What is your favorite aspect of this product?

The automation of business operations speedy on performance

What do you dislike most about this product?

The interface is not well simplified

What recommendations would you give to someone considering this product?

The confidence with this tool is recommendable

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Unique Features

Cons

Vendor Friendly Policies
Less Fair
Less Friendly Negotiation

Role: Consultant
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Mar 2024

Best product for managing the financials

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Melody H.

Role: Finance
Industry: Not for Profit
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Great improvement from Quickbooks

Likeliness to Recommend

7 /10

What differentiates Certinia ERP Cloud from other similar products?

customization, ease of use with salesforce, large community and expert consultants

What is your favorite aspect of this product?

cloud based is the best change from QB desktop, it's built on top of the salesforce platform for ease of use, easy to create and run reports, good audit trail/visibility once tracking is turned on

What do you dislike most about this product?

out of the box there is no drillable report, it's not easy to customize without IT or training, some system glitches especially as it relates to payments, I wish there was an easy way to mass amend dimensions

What recommendations would you give to someone considering this product?

Good customer service, if you use salesforce then this is a good move as far as a cloud based accounting software that will integrate well, Consider your resources - the set up is not that easy so we hired consultants and even that was a time and money suck, if you require many customizations these will be difficult to upkeep come upgrades, not tailored to non profits so reports out of the box are more for profit tailored.

Pros

Respectful
Fair
Reliable
Performance Enhancing

Cons

Under Delivered

Latest Research

Certinia ERP Cloud

What is Certinia ERP Cloud?

Company Details

Need Assistance?

Awards & Recognition

2022 Data Quadrant Gold Medalist

Certinia ERP Cloud Ratings

83 Likeliness to Recommend

1 Since last award

98 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Certinia ERP Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Core Financial Management

Certinia ERP Cloud Reviews

Antonio V.

Executive Sales Solution

Likeliness to Recommend

Pros

Cons

Best product for managing the financials

Likeliness to Recommend

Pros

Melody H.

Great improvement from Quickbooks

Likeliness to Recommend

Pros

Cons

Most Popular Certinia ERP Cloud Comparisons

Acumatica Cloud ERP

Oracle NetSuite ERP

Unit4 ERP

Sage X3

SAP S/4HANA Cloud

Epicor Kinetic

Title

1
Since last award

Feature Ratings

Governance Risk and Compliance

Accounting and Financial Management

Analytics and Reporting

Human Capital Management

Service Management

Supply Chain Management

Job and Project Management

Procurement Management

Industry Specific Capabilities

Customer Relationship Management

BI and Performance Management

Vendor Capability Ratings

Ease of Data Integration

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Vendor Support