What is Cisco Jabber?
Mobility doesn’t have to limit productivity. Cisco Jabber delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence. Find the right people, see whether and how they’re available, and collaborate more effectively.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
94 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cisco Jabber?
Pros
- Trustworthy
- Effective Service
- Caring
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Audio Conferencing VoIP
Audio Controls
File Transfer
Audio Conferencing Call in Bridge
Facilitator Functions
Virtual Whiteboard
Screen Share
Keyboard Mouse Control
Application Share
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Data Integration
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
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Cisco Jabber Reviews
Mahesh H.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2022
Good app for chat and conference
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
Seamless integration with all other Cisco products like their cloud platform apps and many more. The video conferencing option is something I have been looking for for a long time and Cisco gave it to me.
What is your favorite aspect of this product?
It is an easy to use instant messaging platform that allows you to have private or group chats. It has a unified interface that integrates email and calendar. It allows you to manage all your meetings and sessions in WebEx and other conferencing tools. It also offers an application for iOS and Android that we can download on our mobile and other mobile devices to make internal calls by voice.
What do you dislike most about this product?
I really can't find fault with this tool, honestly you don't need more to get good and fast communication, it has many options if you want to share information, share screen figure, among others.
What recommendations would you give to someone considering this product?
It is one of the best collaboration platform I have come across and it serve all the business needs.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Agaciko M.
- Role: Finance
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2022
A Great Web Conferencing Solution For Business
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
Cisco Jabber is effective for both web conferencing and instant business messaging and not most software can do this which makes the software unique
What is your favorite aspect of this product?
I like that Cisco Jabber is Multi-purpose It's affordable and easy to use This software supports high quality audio and video
What do you dislike most about this product?
Never had issues with Cisco Jabber
What recommendations would you give to someone considering this product?
Cisco Jabber never disappoints and I recommend it. It's Seamless and effective
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Danielle W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Cisco Highly Featured Conferencing Platform
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
The live streaming service will be free from the buffer using this tool and it provides instant solutions to all your problems. Thus, the screen board is also available to let the audience understand the lecture someone delivering. You can manage your business, startups, enterprises, and their audits here as well.
What is your favorite aspect of this product?
Cisco is a platform where you can fill the distance and get your job done with the best features. So, this is the best communication software with advanced technology-based backend settings. The user interface is very simple and sleek yet boring also. You can do instant chats, calls, video conferencing, web conferencing, visual mails, and more.
What do you dislike most about this product?
The price of this software doesn't justify the features they are offering. Moreover, there is no freemium schedule available and another downside is that the software shows glitches on working some heavy applications. The networking system is also not strong.
What recommendations would you give to someone considering this product?
In general, the Cisco tool is highly suggested by most of the users except the few ones who didn’t find it useful at all. So, you can check the performance by yourself and the premium version is not much expensive to buy.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing