What is Cisco Jabber?
Mobility doesn’t have to limit productivity. Cisco Jabber delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence. Find the right people, see whether and how they’re available, and collaborate more effectively.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
94 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cisco Jabber?
Pros
- Trustworthy
- Effective Service
- Caring
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Audio Conferencing VoIP
Audio Controls
File Transfer
Audio Conferencing Call in Bridge
Facilitator Functions
Virtual Whiteboard
Screen Share
Keyboard Mouse Control
Application Share
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Data Integration
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
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Cisco Jabber Reviews
Lara H.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2022
Very trustworthy software for communication.
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
It’s nice that this is linked to your laptop and phone if need be. It helps with not having to induce a desktop phone set up at my home office. I’d not need to run lines for a phone at home since I don’t have any in my house as-is. The app mechanically opens for me to use on a daily basis after I log in to my computer, that helps therefore I don’t forget to open my phone. Cisco Jabber is a feature-loaded tool offered by a brand like Cisco. Jabber integrates with Cisco VoIP phones, and users will connect and collaborate using Cisco handphones.
What is your favorite aspect of this product?
The best a part of jabber is that it’s an app that can be opened within the background and it’ll inform you once a message comes through. Rather than an email where you’ve got to open the particular email tab to respond, jabber permits you to respond to a message in whatever system or app you already have open. I prefer the concept behind Jabber the most. It’s helpful to own the simplest way to work from your personal cell phone whereas still protective your contact information. It’ nice having that peace of mind that your phone number cannot be viewed.
What do you dislike most about this product?
Cisco Jabber is a fantastic tool however has some limitations like chat history isn’t stored. It’s powerful to refer to a message that belongs to previous chats. A number of the team members believe that Cisco Jabber consumes a lot of battery. Also, Cisco Jabber support is not up to the mark, which ends up in an outbreak and loss of work efficiency.
What recommendations would you give to someone considering this product?
Cisco Jabber is a wonderful tool and simple to use. Cisco Jabber is a value-for-cash product and helps in easy collaboration with team members, which leads to higher work efficiency and team effectiveness. Cisco jabber will be a superb choice for medium and bigger enterprises searching for collaboration tools.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Patrick-Tom A.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2022
Secure and convenient software for communication.
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
Cisco jabber is a combination of all the features and qualities that could make the communication process easy and convenient. All the departments throughout our organization are better able to communicate using this tool and in my opinion, this is the most basic reason why we have chosen Cisco Jabber.
What is your favorite aspect of this product?
Video and audio conferencing is best plus it facilitates us by giving us different kinds of features screen sharing by the assistance of which we are able to share important documents across various departments without difficulty. Similarly, the live chat feature, Mobile application, integration, and scheduling are some of other important specifications that make it favorable for us.
What do you dislike most about this product?
whenever we try to record the session it starts showing clunky behavior and then it seems like it is a recording session but in the end, there is no recording anywhere. I don’t have clue what's wrong and where is something wrong but that’s how it is.
What recommendations would you give to someone considering this product?
I am 100% recommending this collaboration tool to everyone out there.
Pros
- Trustworthy
- Saves Time
- Client's Interest First
- Over Delivered
Alexandre L.
- Role: Information Technology
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted May 2022
easy to use, simple tool. great sound quality,
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
easy to use, simple tool. great sound quality,
What is your favorite aspect of this product?
The sound quality of the tool
What do you dislike most about this product?
configuration of the microphones always reset
What recommendations would you give to someone considering this product?
better configuration menu's
Pros
- Trustworthy
- Helps Innovate
- Performance Enhancing
- Efficient Service
Cons
- Less Friendly Negotiation