What is Cisco Jabber?
Mobility doesn’t have to limit productivity. Cisco Jabber delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence. Find the right people, see whether and how they’re available, and collaborate more effectively.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
94 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cisco Jabber?
Pros
- Trustworthy
- Effective Service
- Caring
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Audio Conferencing VoIP
Audio Controls
File Transfer
Audio Conferencing Call in Bridge
Facilitator Functions
Virtual Whiteboard
Screen Share
Keyboard Mouse Control
Application Share
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Data Integration
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
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Cisco Jabber Reviews
Henry G.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2022
Best Web Conferencing Software - Cisco Jabber
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
What makes Cisco Jabber unique is it's capabilities when it comes to both video conferencing and instant business messaging. It's effective and affordable
What is your favorite aspect of this product?
I like that Cisco Jabber ia great for both conferencing and instant business messaging. The software is easy to use and quality of audio and video is unmatched. It's affordable
What do you dislike most about this product?
I can hardly think of any issues with Cisco Jabber
What recommendations would you give to someone considering this product?
With Cisco Jabber, video conferencing is easy as well as employee communication thanks to instant business messaging features. I recommend this software
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
Roshni R.
- Role: Consultant
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2022
Cisco Jabber simplifies communication.
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
Cisco Jabber's user interface is straightforward, but it's packed with enough features to meet most users' demands. It is possible to communicate with others in a private or group chat. It can also be integrated with your desk phone so that you can answer calls and dial out from your computer when necessary. It's easy to use, small, and doesn't take up much screen space.
What is your favorite aspect of this product?
Cisco Jabber chats provide a safe and secure platform for communication. It is easy to use and comprehend. The most effective method to forward calls from jabber or personal numbers is to use call forwarding software. Cisco Call Manager and other Cisco products use it. Using Cisco Call Manager as an IP PBX eliminates the need for another IM software. It is compatible with Outlook. There's an option to save previous chats and to change the theme. User-created directories are also possible in a network environment.
What do you dislike most about this product?
Some integrations, such as those with active directories, can be time-consuming. It can become stuck if another IM in your company network is not updated regularly. There should be more themes available. Video conferencing between Jabbers and other vendors' products necessitates expensive middleware and intricate. A template base and numerous XML scripts are required to integrate with AD fully.
What recommendations would you give to someone considering this product?
It took us a few years to use Jabber internally because we had Cisco products in the workplace. Cisco Jabber is a must-have for team meetings and video conferencing with others. Even though it isn't free, I strongly recommend it for professional and personal use. That's something to remember.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Effective Service
Fernando d.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2022
Need some improvements like file share
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
The integration with Cisco Call Manager and can be used to Cisco Call Center Finesse.
What is your favorite aspect of this product?
The audio quality.
What do you dislike most about this product?
Some times the software does not respond.
What recommendations would you give to someone considering this product?
Implement the file sharing.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Commodity Features