What is Cisco Jabber?
Mobility doesn’t have to limit productivity. Cisco Jabber delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence. Find the right people, see whether and how they’re available, and collaborate more effectively.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
94 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cisco Jabber?
Pros
- Trustworthy
- Effective Service
- Caring
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Audio Conferencing VoIP
Audio Controls
File Transfer
Audio Conferencing Call in Bridge
Facilitator Functions
Virtual Whiteboard
Screen Share
Keyboard Mouse Control
Application Share
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Data Integration
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
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Cisco Jabber Reviews
Kendall D.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2022
A good and reliable video conferencing software
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
We can easily set up call forwarding for this program with just a few clicks. The navigation and customization features of this app are great. We can personalize many settings, and the navigation is very intuitive. This program also provides an excellent solution that enables us to make calls using a computer or phone.
What is your favorite aspect of this product?
This program is integrated with Microsoft Office, allowing us to check the availability status of other users and contact them. This program also allows us to chat with individuals or groups immediately. This program is also compatible with internal and external communications.
What do you dislike most about this product?
This program has a network problem, or we can't communicate with the server" error, especially on the computer. Its numeric keypad and GUI need some improvements.
What recommendations would you give to someone considering this product?
I think everybody should give it a try.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Mansoor A.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Dec 2021
best tool for video confrencing
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
it offer much smoother expenreince then other available software and tool
What is your favorite aspect of this product?
interoperability, ease of use user friendliness ability to quickly connect good voice and video quality
What do you dislike most about this product?
mutli party cofnresncing audio visual interaction
What recommendations would you give to someone considering this product?
I will fully recommend this product despite very few limitations
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
Mohammad Abdul H.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2021
Keep team connected with Jabber
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
Cisco Jabber is a great application for VoIP, voice conferencing, chat, and other Internet-based communication needs. The interface is great and works well on the phone. This program is easy to use and the new user can use it without any problem.
What is your favorite aspect of this product?
I like the way it shows employee status whether he is online, available or in a meeting, and how easy it is to message someone so easily. A phone call is also possible if required.
What do you dislike most about this product?
There should be more option for changing notification sound.
What recommendations would you give to someone considering this product?
For Large companies, it is very good to be connected. One should go with it.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service