What is Cisco Jabber?
Mobility doesn’t have to limit productivity. Cisco Jabber delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence. Find the right people, see whether and how they’re available, and collaborate more effectively.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
94 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 86%
- Negotiation and Contract:
- 91%
- Conflict Resolution:
- 91%
- Strategy & Innovation:
- 86%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cisco Jabber?
Pros
- Trustworthy
- Effective Service
- Fair
- Client's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Instant Messaging
Audio Conferencing VoIP
Audio Controls
File Transfer
Facilitator Functions
Virtual Whiteboard
Audio Conferencing Call in Bridge
Screen Share
Keyboard Mouse Control
Application Share
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Ease of Data Integration
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
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Cisco Jabber Reviews
Sarah K.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2022
My Experience Using Cisco Jabber
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
What makes Cisco Jabber different from competitors is it's simplicity yet is a great software for wen conferencing and business instant messaging. What's more it is cost effective
What is your favorite aspect of this product?
I like that Cisco Jabber is multi-purpose - handles both web conferencing and serves as a business messaging software. It's an affordable solution for communication and meeting online. Using Cisco Jabber is straightforward
What do you dislike most about this product?
Cisco Jabber has been great since deployment.
What recommendations would you give to someone considering this product?
I recommend Cisco Jabber. It's affordable and meets our video conferencing needs. In addition, the software makes collaboration easy. It's a great tool since it's affordable.
Pros
- Continually Improving Product
- Trustworthy
- Respectful
- Fair
Kendall D.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2022
A good and reliable video conferencing software
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
We can easily set up call forwarding for this program with just a few clicks. The navigation and customization features of this app are great. We can personalize many settings, and the navigation is very intuitive. This program also provides an excellent solution that enables us to make calls using a computer or phone.
What is your favorite aspect of this product?
This program is integrated with Microsoft Office, allowing us to check the availability status of other users and contact them. This program also allows us to chat with individuals or groups immediately. This program is also compatible with internal and external communications.
What do you dislike most about this product?
This program has a network problem, or we can't communicate with the server" error, especially on the computer. Its numeric keypad and GUI need some improvements.
What recommendations would you give to someone considering this product?
I think everybody should give it a try.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Mansoor A.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Dec 2021
best tool for video confrencing
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
it offer much smoother expenreince then other available software and tool
What is your favorite aspect of this product?
interoperability, ease of use user friendliness ability to quickly connect good voice and video quality
What do you dislike most about this product?
mutli party cofnresncing audio visual interaction
What recommendations would you give to someone considering this product?
I will fully recommend this product despite very few limitations
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service