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Cisco SD-WAN Logo
Cisco SD-WAN Logo
Cisco Systems

Cisco SD-WAN

Composite Score
7.8 /10
CX Score
7.9 /10
Category
Cisco SD-WAN
7.8 /10

What is Cisco SD-WAN?

Cisco solutions provide customers secure access with end to end visibility when connecting to cloud applications—while also reducing costs. Features such as transport independence that includes 5G helps connect businesses to the cloud, while true zero-touch provisioning simplifies setup and lowers operating costs. Cisco also offers an unmatched set of service offerings around the globe to ensure customers and partners receive the right level of support to generate a strong ROI from their deployment. Cisco SD-WAN gives customers the flexibility, visibility and control they need to ensure long-term success.

Company Details


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Awards & Recognition

Cisco SD-WAN won the following awards in the SD-WAN - Enterprise category

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Cisco SD-WAN Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco SD-WAN.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

Up 1
Since last award

90 Plan to Renew

Up 3
Since last award

73 Satisfaction of Cost Relative to Value

Up 2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
88%
Negotiation and Contract:
82%
Conflict Resolution:
87%
Strategy & Innovation:
90%
Service Experience:
88%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco SD-WAN?

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1% Negative
11% Neutral
88% Positive

Pros

  • Respectful
  • Enables Productivity
  • Includes Product Enhancements
  • Performance Enhancing

Feature Ratings

Average 80

Multiple Connection Type Support

82

Quality of Service

81

Load Sharing

81

Resilience

80

Simple Administration

79

SD-WAN Security

78

Dynamic Routing

77

Application Optimization

75

Vendor Capability Ratings

Average 77

Vendor Support

85

Business Value Created

79

Breadth of Features

79

Usability and Intuitiveness

78

Ease of Implementation

77

Quality of Features

77

Availability and Quality of Training

77

Ease of IT Administration

76

Product Strategy and Rate of Improvement

76

Ease of Customization

75

Ease of Data Integration

75

Cisco SD-WAN Reviews

Irakli B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2020

An amazing product

Likeliness to Recommend

10 /10

What differentiates Cisco SD-WAN from other similar products?

It is a bit pricey but has a lot of features and capabilities compared to other products.

What is your favorite aspect of this product?

It has a very modern user friendly interface and is very simple to manage.

What do you dislike most about this product?

It is a bit pricey

What recommendations would you give to someone considering this product?

Forget the price and go for it. It's Worth every cent!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Operations
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2021

Fantastic Product. Features exceed expectations

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Unique Features
  • Client Friendly Policies
  • Over Delivered

Aron H.

  • Role: Operations
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Works well for the price. Not many complaints.

Likeliness to Recommend

6 /10

What differentiates Cisco SD-WAN from other similar products?

It’s user friendly

What is your favorite aspect of this product?

It works.

What do you dislike most about this product?

It’s hard to troubleshoot

What recommendations would you give to someone considering this product?

Take your time during set up

Pros

  • Includes Product Enhancements
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

Cons

  • Vendor Friendly Policies
  • Less Friendly Negotiation
  • Less Reliable

Most Popular Cisco SD-WAN Comparisons

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