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Cisco Systems

Cisco Secure Email

Composite Score

8.0 /10

CX Score

8.3 /10

70 Reviews Write a Review

What is Cisco Secure Email?

Cisco Email Security offers high availability email protection against the constant, dynamic, rapidly changing threats affecting email today.

Company Details

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Awards & Recognition

Cisco Secure Email won the following awards in the Secure Email Gateway - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

10 Top Rated Capabilities

7 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact

2024

2023 Data Quadrant Gold Medalist

2023

6 Top Rated Capabilities

7 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact

2023

2022 Data Quadrant Gold Medalist

2022

6 Top Rated Capabilities

3 Top Rated Features

2022

2021 Data Quadrant Gold Medalist

2021

Cisco Secure Email Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Secure Email.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Secure Email?

2% Negative

4% Neutral

94% Positive

Pros

Respectful
Helps Innovate
Security Protects
Reliable

Feature Ratings

Average 86

Anti Malware Behavioral Detection

Encryption and Decryption

URL and Malware Detection

Hosted Email Support

Reporting Components

Anti Phishing and Spear Phishing

Anti Spam and Bulk Email Detection

Anti Malware Signature Detection

End User Spam Visibility and Controls

Data Loss Prevention

Email Retention and Archiving

Vendor Capability Ratings

Average 85

Quality of Features

Usability and Intuitiveness

Ease of Customization

Business Value Created

Breadth of Features

Vendor Support

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Also Featured in...

Cloud Email Security

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View Cisco Secure Email in this category (opens in a new tab)

Cisco Secure Email Reviews

Role: Finance
Industry: Consulting
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jan 2020

Safe and secure

Likeliness to Recommend

6 /10

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Cons

Under Delivered

Role: Consultant
Industry: Education
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jan 2020

Good product

Likeliness to Recommend

9 /10

Pros

Performance Enhancing
Enables Productivity
Effective Service
Respectful

Role: Information Technology
Industry: Government
Involvement: Vendor Management and Renewal

Validated Review

Anonymous Reviewer

Submitted Jan 2020

Effective tool! Missing the bells and whistles but

Likeliness to Recommend

4 /10

Pros

Effective Service
Efficient Service
Respectful
Helps Innovate

Cons

Slower Product Innovation
Charges for Enhancements
Leverages Incumbent Status

Latest Research

Cisco Secure Email

What is Cisco Secure Email?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Data Quadrant Gold Medalist

Cisco Secure Email Ratings

86 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Cisco Secure Email?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Anti Malware Behavioral Detection Active code detection and execution.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

URL and Malware Detection Live detection and following of URL embedded links and execution of active content.

Hosted Email Support Integration and support capabilities with third-party hosted email providers.

Reporting Components Lightweight controls and components that are easily embeddable and reusable. Integration with common apps such as Word, Excel, etc.

Anti Phishing and Spear Phishing Heuristic detection techniques that recognize common characteristics of phishing attacks.

Anti Spam and Bulk Email Detection Basic inbound blocking using multitude of triggers: IP address, content, header, and other reputation-based identifiers.

Anti Malware Signature Detection Comprehensive signature malware detection capabilities through threat intelligence sourcing.

End User Spam Visibility and Controls End-user email digest release capability and client integration for fine tuning.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Email Retention and Archiving Inbound and outbound logging capabilities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Cloud Email Security

Cisco Secure Email Reviews

Safe and secure

Likeliness to Recommend

Pros

Cons

Good product

Likeliness to Recommend

Pros

Effective tool! Missing the bells and whistles but

Likeliness to Recommend

Pros

Cons

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Title

Feature Ratings

Anti Malware Behavioral Detection

Encryption and Decryption

URL and Malware Detection

Hosted Email Support

Reporting Components

Anti Phishing and Spear Phishing

Anti Spam and Bulk Email Detection

Anti Malware Signature Detection

End User Spam Visibility and Controls

Data Loss Prevention

Email Retention and Archiving

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Ease of Customization

Business Value Created

Breadth of Features

Vendor Support

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training