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Cisco Secure Email Logo Award Winner Product Badge
Cisco Secure Email Logo Award Winner Product Badge
Cisco Systems

Cisco Secure Email

Composite Score
8.0 /10
CX Score
8.3 /10
Category
Cisco Secure Email
8.0 /10

What is Cisco Secure Email?

Cisco Email Security offers high availability email protection against the constant, dynamic, rapidly changing threats affecting email today.

Company Details


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Awards & Recognition

Cisco Secure Email won the following awards in the Secure Email Gateway - Enterprise category

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Cisco Secure Email Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Secure Email.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Secure Email?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Helps Innovate
  • Security Protects
  • Reliable

Feature Ratings

Average 86

Anti Malware Behavioral Detection

89

Encryption and Decryption

87

URL and Malware Detection

87

Anti Malware Signature Detection

87

Hosted Email Support

86

Reporting Components

86

Anti Phishing and Spear Phishing

86

Anti Spam and Bulk Email Detection

86

Data Loss Prevention

86

Email Retention and Archiving

85

End User Spam Visibility and Controls

85

Vendor Capability Ratings

Average 85

Quality of Features

87

Usability and Intuitiveness

86

Ease of Customization

86

Business Value Created

86

Breadth of Features

85

Vendor Support

85

Ease of Implementation

85

Ease of IT Administration

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Cisco Secure Email Reviews

Mary V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

In this day and age of ransomware and other forms.

Likeliness to Recommend

8 /10

What differentiates Cisco Secure Email from other similar products?

This product is great in terms of protecting email. At a time when cyber threats such as ransomware and URL-based phishing attacks are commonplace. It offers an email solution that is based on encryption keys. We face dangers on a regular basis; users in our organization receive a large number of fraudulent and phony emails; users are caught more than once; as a result, our organization must take measures to protect its users.

What is your favorite aspect of this product?

The features that we enjoy most in this solution are as follows: protection against malicious files and phony or fraudulent emails * Codes and ciphers (emails are encrypted via key based wrapping ). An additional antivirus solution provided by Sophos. Protection of data through encryption of cloud-based email.

What do you dislike most about this product?

I can't think of anything that I truly dislike about it; the only issues I've had with it are the same ones I've had with any other Cisco product: because Cisco is such a large company, getting responses to questions or concerns can be a bit slow. Other than that, I can't think of anything that I dislike about it.

What recommendations would you give to someone considering this product?

Because all current businesses are susceptible to email risks such as spamming and viruses, Cisco Secure Email will be beneficial to all organizations. This is due to the fact that all modern businesses utilize email. You will no longer need to be concerned about the aforementioned dangers if you use this software. In addition to that, you have full end-to-end encryption for your email. We needed a way to securely send email to and from clients that did not require the end users to have a substantial amount of technical knowledge or to undergo extensive training.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Jared O.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Best Tool For Business Email Protection

Likeliness to Recommend

9 /10

What differentiates Cisco Secure Email from other similar products?

With Cisco Secure Email, it's easy to protect our email gateway. The software prescans all outbound and inbound emails to be sure they are "Clean". We never have issues of spamming, viruses, or any email infiltration

What is your favorite aspect of this product?

The software is quick when it comes to pre scanning emails It makes it easy to encrypt and decrypt emails We never have to worry about viruses

What do you dislike most about this product?

The software has worked well and O have no complaints

What recommendations would you give to someone considering this product?

It's perfect email gateway security software . It has amazing features and it's easy to use too.

Pros

  • Helps Innovate
  • Effective Service
  • Fair
  • Over Delivered

Ashlyn .

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

No More Phishing Attacks and Spam.

Likeliness to Recommend

9 /10

What differentiates Cisco Secure Email from other similar products?

Email security is a need for our company and the thing that separates it from other email security tools is its proactivity. Since the time we have installed this tool on our computers, I haven’t witnessed any attack on our email box. No ransomware attacks and No Phishing attacks. Our business emails are not protected. It is outstanding in detecting and blocking all unwanted and threat-containing emails.

What is your favorite aspect of this product?

It is great in its speed and is always ready to capture any kind of unwanted and threat-containing emails that is sent by our enemies or maybe random kind of attack too. It helps in blocking and removing too which means that it not just detects but also removes such emails and prevents their future intervention.

What do you dislike most about this product?

The cost is not favorable for us and for me it is the major flaw of this tool and other than that I don’t have anything to mention here as it is performing its responsibilities vigilantly.

What recommendations would you give to someone considering this product?

Its cost is just unjustifiable but apart from that, it is simply best and i am highly recommending it to all.

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Altruistic

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