What is Splunk IT Service Intelligence?
Splunk ITSI is a powerful tool for infrastructure monitoring, event management and mature AIOps platforms.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
94 Plan to Renew
76 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Splunk IT Service Intelligence?
Pros
- Enables Productivity
- Unique Features
- Security Protects
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Event & Alert Management Automation
Analyze Activity Data
Security Operations Automation
Operational Task Automation
Analyze Discovery Data
Incident Management Automation
Machine Learning
Data Visualization
Performance & Capacity Management Automation
Problem Management Automation
Explainable and Trainable Algorithms
Vendor Capability Ratings
Breadth of Features
Quality of Features
Ease of Data Integration
Business Value Created
Ease of Customization
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Ease of Implementation
Splunk IT Service Intelligence Reviews
Enrique A. D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Good tool for log & monitoring in dev environments
Likeliness to Recommend
What differentiates Splunk IT Service Intelligence from other similar products?
This tool is simply designed to enhance IT operations and observability using machine learning and analytics. It's important to note that product features and capabilities may have evolved since then, so it's advisable to check the latest information from Splunk for the most up-to-date details.
What is your favorite aspect of this product?
On one hand, it helps me with real-time monitoring and alerting, enabling me to detect and address issues as they happen, On the other hand, Splunk has an active community of users and developers that offers a wide range of apps, integrations, and extensions that extends the platform functionality. I have used this tool for the monitoring of applications deployed in the cloud public and private networks, stands out for its comprehensive visibility with a user-friendly interface, real-time monitoring, analytics, scalability, and a vibrant and big user community
What do you dislike most about this product?
In some cases is complex for customization or to execute some custom queries into the logs, it requires an extensive learning curve when you only know the basics, It's essential to check the latest documentation, customer reviews, and product updates for the most accurate and current information on Splunk AIOps
What recommendations would you give to someone considering this product?
Simply the best tool you will find in the merchant
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Azhar C.
- Role: Information Technology
- Industry: Energy
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Supreme, multi-feature, multi-purpose Application
Likeliness to Recommend
What differentiates Splunk IT Service Intelligence from other similar products?
Splunk makes use of the heavy forwarders and it can ingest vast amounts of data in comparison with other platforms. It has numerous benefits, and its reliability, load balancing features, redundancy, simplicity of configuration, ease of operation, user friendliness etc make it a joy to use.
What is your favorite aspect of this product?
Simplicity to configure, and to use natural language programming and generative AI with ease of automation.
What do you dislike most about this product?
As increased data usage takes hold, costs rise steeply.
What recommendations would you give to someone considering this product?
Create a roadmap and list of objectives and goals so you can derive and optimise as many benefits as you can,
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Charges for Enhancements
Ajay K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2023
Splunk - Great AIOPS tool
Likeliness to Recommend
What differentiates Splunk IT Service Intelligence from other similar products?
Easy integration with other platforms Machine learning support Power of Analytical abilities
What is your favorite aspect of this product?
Splunk is a reliable tool which provides value to business
What do you dislike most about this product?
Cost is usually marginal higher than other vendors
What recommendations would you give to someone considering this product?
Splunk can be a game changer in your AIOPS journey
Pros
- Helps Innovate
- Continually Improving Product
- Unique Features
- Efficient Service
