What is Splunk IT Service Intelligence?
Splunk ITSI is a powerful tool for infrastructure monitoring, event management and mature AIOps platforms.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
94 Plan to Renew
76 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Splunk IT Service Intelligence?
Pros
- Enables Productivity
- Unique Features
- Security Protects
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Event & Alert Management Automation
Analyze Activity Data
Security Operations Automation
Operational Task Automation
Analyze Discovery Data
Incident Management Automation
Machine Learning
Data Visualization
Performance & Capacity Management Automation
Problem Management Automation
Explainable and Trainable Algorithms
Vendor Capability Ratings
Breadth of Features
Quality of Features
Ease of Data Integration
Business Value Created
Ease of Customization
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Ease of Implementation
Splunk IT Service Intelligence Reviews
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Feb 2024
Fantastic Product that fulfils our every need
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Shirley o.
- Role: Information Technology
- Industry: Energy
- Involvement: End User of Application
Submitted Nov 2022
Great for modernizing IT with AI
Likeliness to Recommend
What differentiates Splunk IT Service Intelligence from other similar products?
It is by far the most effective software for preventing unplanned downtimes. It has helped us stop the downtimes to almost negligible levels.
What is your favorite aspect of this product?
Greatly accelerates the meantime for responding to threats (MTTRs). Gives you complete full-stack visibility. It has a high adapting machine learning algorithm.
What do you dislike most about this product?
They lack a comprehensive training program for new users.
What recommendations would you give to someone considering this product?
Splunk AIops is the most effective and malleable tool to use if you want to record top measurable business results.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
Sangeeta S.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Aug 2022
"Easy to use, but a bit pricey."
Likeliness to Recommend
What differentiates Splunk IT Service Intelligence from other similar products?
Ease of use and customer relationship
What is your favorite aspect of this product?
Intuitive product with laundry list of features & functions
What do you dislike most about this product?
Very Very Pricy. Need to be cost effective soln.
What recommendations would you give to someone considering this product?
Reduce your cost to attract more customers and stand out among competitors.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity