What is Splunk IT Service Intelligence?
Splunk ITSI is a powerful tool for infrastructure monitoring, event management and mature AIOps platforms.
Company Details
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Get AssistanceSplunk IT Service Intelligence Ratings
Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
94 Plan to Renew
76 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Splunk IT Service Intelligence?
Pros
- Enables Productivity
- Unique Features
- Security Protects
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Event & Alert Management Automation
Analyze Activity Data
Security Operations Automation
Operational Task Automation
Analyze Discovery Data
Incident Management Automation
Machine Learning
Data Visualization
Performance & Capacity Management Automation
Problem Management Automation
Explainable and Trainable Algorithms
Vendor Capability Ratings
Breadth of Features
Quality of Features
Ease of Data Integration
Business Value Created
Ease of Customization
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Ease of Implementation
Splunk IT Service Intelligence Reviews
Gaurav O.
- Role: Student Academic
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Apr 2021
"Easy to use, but a bit pricey."
Likeliness to Recommend
What differentiates Splunk IT Service Intelligence from other similar products?
nothing much
What is your favorite aspect of this product?
the product needs more improvement.At this point nothing much
What do you dislike most about this product?
user friendly and data evaluation
What recommendations would you give to someone considering this product?
nothing for now
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
Ease of Use, Features, Speed Accuracy but pricey.
Likeliness to Recommend
Pros
- Unique Features
- Efficient Service
- Inspires Innovation
- Security Protects
Gaurav K.
- Role: Public Sector
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
Easy to use, pricey but great product
Likeliness to Recommend
What differentiates Splunk IT Service Intelligence from other similar products?
ease of use and intutitive GUI makes it one of the best in the market
What is your favorite aspect of this product?
visualization of data, clear intutive GUI experience
What do you dislike most about this product?
a lot of clicks to get to the information
What recommendations would you give to someone considering this product?
definitely consider it on the top of your list , atleast in top 3 and then shortlist based on your specific needs
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Efficient Service
- Less Effective Service
- Less Caring