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Splunk IT Service Intelligence
7.8 /10

What is Splunk IT Service Intelligence?

Splunk ITSI is a powerful tool for infrastructure monitoring, event management and mature AIOps platforms.

Company Details


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Awards & Recognition

Splunk IT Service Intelligence won the following awards in the AIOps category

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Splunk IT Service Intelligence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Splunk IT Service Intelligence.

86 Likeliness to Recommend

94 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Splunk IT Service Intelligence?

4% Negative
4% Neutral
92% Positive

Pros

  • Enables Productivity
  • Unique Features
  • Security Protects
  • Reliable

Feature Ratings

Average 78

Event & Alert Management Automation

85

Analyze Activity Data

83

Security Operations Automation

82

Operational Task Automation

81

Analyze Discovery Data

80

Incident Management Automation

79

Machine Learning

79

Data Visualization

79

Performance & Capacity Management Automation

76

Problem Management Automation

74

Explainable and Trainable Algorithms

73

Vendor Capability Ratings

Average 77

Breadth of Features

78

Quality of Features

78

Ease of Data Integration

78

Business Value Created

78

Ease of Customization

77

Usability and Intuitiveness

77

Vendor Support

76

Product Strategy and Rate of Improvement

76

Ease of IT Administration

76

Availability and Quality of Training

76

Ease of Implementation

74

Splunk IT Service Intelligence Reviews

Gaurav O.

  • Role: Student Academic
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

"Easy to use, but a bit pricey."

Likeliness to Recommend

7 /10

What differentiates Splunk IT Service Intelligence from other similar products?

nothing much

What is your favorite aspect of this product?

the product needs more improvement.At this point nothing much

What do you dislike most about this product?

user friendly and data evaluation

What recommendations would you give to someone considering this product?

nothing for now

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Mar 2021

Ease of Use, Features, Speed Accuracy but pricey.

Likeliness to Recommend

8 /10

Pros

  • Unique Features
  • Efficient Service
  • Inspires Innovation
  • Security Protects

Gaurav K.

  • Role: Public Sector
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2021

Easy to use, pricey but great product

Likeliness to Recommend

9 /10

What differentiates Splunk IT Service Intelligence from other similar products?

ease of use and intutitive GUI makes it one of the best in the market

What is your favorite aspect of this product?

visualization of data, clear intutive GUI experience

What do you dislike most about this product?

a lot of clicks to get to the information

What recommendations would you give to someone considering this product?

definitely consider it on the top of your list , atleast in top 3 and then shortlist based on your specific needs

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Efficient Service
  • Less Effective Service
  • Less Caring

Most Popular Splunk IT Service Intelligence Comparisons

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