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Cisco Systems

Cisco Umbrella

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Cisco Umbrella
8.8 /10

What is Cisco Umbrella?

Cisco Umbrella offers flexible, cloud-delivered security when and how you need it. It combines multiple security functions into one solution, so you can extend protection to devices, remote users, and distributed locations anywhere.

Company Details


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Awards & Recognition

Cisco Umbrella won the following awards in the Secure Access Service Edge category

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Cisco Umbrella Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Umbrella.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

98 Plan to Renew

2
Since last award

91 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Umbrella?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Secure Web Gateway (SWG)

91

Enablement for Security Teams

89

Zero Trust

89

Network Sandboxes

86

Web Application and API Protection (WAAP)

86

Viable Alternative VS Traditional MPLS

86

Cloud Access Security Broker (CASB)

85

Firewall as a Service (FWaaS)

85

Remote Browser Isolation (RBI)

83

SD-WAN

81

Data Analytics / BI / AI

80

Vendor Capability Ratings

Average 83

Business Value Created

87

Ease of Implementation

86

Breadth of Features

86

Ease of Customization

85

Quality of Features

84

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Ease of IT Administration

83

Ease of Data Integration

82

Availability and Quality of Training

81

Vendor Support

78

Cisco Umbrella Reviews

Jildardo V.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

A Reliable Choice for Modern Cybersecurity

Likeliness to Recommend

9 /10

What differentiates Cisco Umbrella from other similar products?

Cisco Umbrella is unique for its cloud-based DNS security, offering easy setup and scalable protection that blocks threats and filters harmful content without needing complicated systems.

What is your favorite aspect of this product?

I really like how the platform offers quick and reliable threat protection at the DNS level without slowing down the network.

What do you dislike most about this product?

Cisco Umbrella doesn’t work well offline because it depends a lot on having an internet connection.

What recommendations would you give to someone considering this product?

I recommend that anyone considering Cisco Umbrella make sure their internet connection is reliable, check how it works with their current tools, and set up the content filters to match their needs.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Shahryar F.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Recommended for Network Security

Likeliness to Recommend

9 /10

What differentiates Cisco Umbrella from other similar products?

It is customized to the modern needs and guide how to protect and tackle with security issues

What is your favorite aspect of this product?

Hybrid Network Security

What do you dislike most about this product?

Nothing so far still in the exploration process

What recommendations would you give to someone considering this product?

If you looking to secure your hybrid network and business products. I would recommend you chose Cisco Umbrella

Pros

  • Saves Time
  • Client Friendly Policies
  • Includes Product Enhancements
  • Helps Innovate

Chelsea W.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Powerful and proactive

Likeliness to Recommend

8 /10

What differentiates Cisco Umbrella from other similar products?

Cisco Umbrella operates as a DNS-layer security solution, providing protection without the need for on-premises hardware. Its globally distributed cloud infrastructure ensures low-latency performance and high availability, making it scalable for businesses of all sizes.

What is your favorite aspect of this product?

Speed and Simplicity: By using DNS queries to identify and block malicious domains and IPs, it adds minimal latency while providing robust protection.

What do you dislike most about this product?

Cost for Smaller Organizations Cisco Umbrella can be expensive for smaller businesses or startups, particularly when scaling up or opting for advanced features like secure web gateway (SWG) or cloud-delivered firewall.

What recommendations would you give to someone considering this product?

If considering Cisco Umbrella, assess your security needs and budget. Its DNS-layer protection is ideal for remote and hybrid workforces. Start with a trial to test features like Secure Web Gateway (SWG) and CASB. Ensure compatibility with existing tools, especially non-Cisco environments. Plan deployment carefully, train your IT staff, and integrate it into a multi-layered strategy. Leverage its reporting tools for insights and ensure reliable internet connectivity for optimal performance.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Caring

Most Popular Cisco Umbrella Comparisons

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