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Cisco Systems

Cisco Umbrella

9.0 /10
Category
Cisco Umbrella
9.0 /10

What is Cisco Umbrella?

Cisco Umbrella offers flexible, cloud-delivered security when and how you need it. It combines multiple security functions into one solution, so you can extend protection to devices, remote users, and distributed locations anywhere.

Company Details


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Awards & Recognition

Cisco Umbrella won the following awards in the Secure Access Service Edge category

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Cisco Umbrella Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Umbrella.

90 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Umbrella?

2% Negative
0% Neutral
98% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Fair
  • Enables Productivity

Feature Ratings

Average 86

Secure Web Gateway (SWG)

92

Enablement for Security Teams

90

Zero Trust

90

Web Application and API Protection (WAAP)

88

Network Sandboxes

87

Viable Alternative VS Traditional MPLS

86

Cloud Access Security Broker (CASB)

86

Remote Browser Isolation (RBI)

84

Firewall as a Service (FWaaS)

84

SD-WAN

83

Data Analytics / BI / AI

82

Vendor Capability Ratings

Average 86

Breadth of Features

88

Business Value Created

88

Ease of Customization

88

Ease of Implementation

87

Quality of Features

87

Usability and Intuitiveness

86

Product Strategy and Rate of Improvement

86

Ease of IT Administration

85

Ease of Data Integration

85

Availability and Quality of Training

81

Vendor Support

81

Cisco Umbrella Reviews

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Nov 2023

Great Product

Likeliness to Recommend

10 /10

Pros

  • Efficient Service
  • Inspires Innovation
  • Respectful
  • Includes Product Enhancements

Kevin A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

One of the Best on the Market

Likeliness to Recommend

9 /10

What differentiates Cisco Umbrella from other similar products?

Cisco Umbrella provides confidence to users that the initial DNS request is checked, approved or filtered automatically via policy whether they are on or off the corporate network. Cisco integrate their individual point products together with other reporting and analysis toolsets, to provide an holistic view of security posture across an organisation.

What is your favorite aspect of this product?

Cloud delivered and managed Security makes policy changes a breeze and you can react to changing situations almost immediately from any location. Whether you are managing a whole site or an individual user group, the policy format and orchestration point is easy to navigate and control.

What do you dislike most about this product?

Email reporting formats need to improve as they are too basic and don't offer the right level of information.

What recommendations would you give to someone considering this product?

Consider Cisco Umbrella first before reviewing other vendor options. You'll find that Umbrella is one of the easiest to deploy, manage and keep fully operational. The distributed nature of the Cisco Datacentre's and the Anycast nature of Umbrella DNS services means it has a very high uptime compared to competitors.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Cons

  • Vendor's Interest First

Asit S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

A great product for business productivity.

Likeliness to Recommend

9 /10

What differentiates Cisco Umbrella from other similar products?

You can easily rely on the product features of Cisco Umbrella. It is simple, secure and flexible.

What is your favorite aspect of this product?

Security Service Edge provides data loss prevention and DNS security which helped our business to grow.

What do you dislike most about this product?

As of now we haven’t faced any issue but Cisco umbrella can definitely improve with the user interaction part.

What recommendations would you give to someone considering this product?

Business can definitely go for Cisco Umbrella as it provides a great way to secure your data and to run your business with ease. It is also cost effective.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Client's Interest First
  • Security Protects

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