Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Cisco Umbrella Logo Award Winner Product Badge
Cisco Umbrella Logo Award Winner Product Badge
Cisco Systems

Cisco Umbrella

9.0 /10
Category
Cisco Umbrella
9.0 /10

What is Cisco Umbrella?

Cisco Umbrella offers flexible, cloud-delivered security when and how you need it. It combines multiple security functions into one solution, so you can extend protection to devices, remote users, and distributed locations anywhere.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Cisco Umbrella won the following awards in the Secure Access Service Edge category

Filter By

Cisco Umbrella Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Umbrella.

90 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Umbrella?

2% Negative
0% Neutral
98% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Fair
  • Enables Productivity

Feature Ratings

Average 86

Secure Web Gateway (SWG)

92

Enablement for Security Teams

90

Zero Trust

90

Web Application and API Protection (WAAP)

88

Network Sandboxes

87

Viable Alternative VS Traditional MPLS

86

Cloud Access Security Broker (CASB)

86

Remote Browser Isolation (RBI)

84

Firewall as a Service (FWaaS)

84

SD-WAN

83

Data Analytics / BI / AI

82

Vendor Capability Ratings

Average 86

Breadth of Features

88

Business Value Created

88

Ease of Customization

88

Ease of Implementation

87

Quality of Features

87

Usability and Intuitiveness

86

Product Strategy and Rate of Improvement

86

Ease of IT Administration

85

Ease of Data Integration

85

Availability and Quality of Training

81

Vendor Support

81

Cisco Umbrella Reviews

Elena S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Fast and simple security tool

Likeliness to Recommend

10 /10

What differentiates Cisco Umbrella from other similar products?

Cisco Umbrella is the platform designed as SASE Architecture and comes with upgraded AI-based threat intelligence algorithms that consistently generate outstanding results for our satisfaction, as proven by rigorous benchmark assessment that is conducted on a regular basis. It makes it totally easier for remote workers to connect to remote systems without any issues and forget security concerns.

What is your favorite aspect of this product?

What matters most about Cisco Umbrella is that it always works very well when it comes to having the security of our own desires, in addition to many clever features, a great user experience, and other benefits. This software has a lot of other great features as well, such as pre-installed MSP alternatives, first-rate central control, visualization techniques, and prompt support.

What do you dislike most about this product?

There is a little uninteresting thing and it is that to gain secure access to the firm website, I occasionally have to try a few different passcodes, but since this only rarely occurs, it is not a huge deal for me but for someone who is not patient to gain access.

What recommendations would you give to someone considering this product?

To provide subscribers with the utmost security and comfort I am aware of how challenging it may be to find an internet security provider who will never fail you, but you have now found a great platform. The robust solution you need for having fully protected access service edges is Cisco Umbrella, which offers all the hottest characteristics.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Peter S.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Right security product for anyone

Likeliness to Recommend

10 /10

What differentiates Cisco Umbrella from other similar products?

We are working remotely so maintaining access to any company task is difficult for us as security issues are growing day by day. But Cisco Umbrella is the best solution for the authentication process so in my opinion, this is the aspect that can differentiate it from others.

What is your favorite aspect of this product?

Cisco Umbrella all in one SASE solution which truly transforms our work. In our company, it's streamlining the network and security operations in the cloud so it releases the burden from our equipment. As we work remotely in a pandemic period it provides a high level of security so we are able to work more securely than before. If I have to choose one aspect it would be its security.

What do you dislike most about this product?

The roaming agent frequently prevents Windows from accurately detecting Internet access, which prevents Office 365 from functioning. It would be helpful to have a more thorough explanation of what the Security Categories cover as there are generic descriptions given.

What recommendations would you give to someone considering this product?

Cisco Umbrella will totally enhance the security of your organization; it will secure every remote worker. In comparison to other security tools, it is far simple to use, and setup and integration are also amazing with other tools. Through the pair security application, all access to company websites or apps may be safely authenticated.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Syed Waqqas M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Superb Security Solution!

Likeliness to Recommend

10 /10

What differentiates Cisco Umbrella from other similar products?

The abundance of features is unmatchable.

What is your favorite aspect of this product?

We got this for the Zero Trust features which Cisco is way ahead of.

What do you dislike most about this product?

Having a solution like this can cause my PC to freeze sometimes.

What recommendations would you give to someone considering this product?

If you have a hybrid work environment, this is the top-of-the-line security solution.

Pros

  • Continually Improving Product
  • Trustworthy
  • Effective Service
  • Saves Time

Most Popular Cisco Umbrella Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019