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Cisco Systems

Cisco Umbrella

9.0 /10
Category
Cisco Umbrella
9.0 /10

What is Cisco Umbrella?

Cisco Umbrella offers flexible, cloud-delivered security when and how you need it. It combines multiple security functions into one solution, so you can extend protection to devices, remote users, and distributed locations anywhere.

Company Details


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Awards & Recognition

Cisco Umbrella won the following awards in the Secure Access Service Edge category

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Cisco Umbrella Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Umbrella.

90 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Umbrella?

2% Negative
0% Neutral
98% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Fair
  • Enables Productivity

Feature Ratings

Average 86

Secure Web Gateway (SWG)

92

Enablement for Security Teams

90

Zero Trust

90

Web Application and API Protection (WAAP)

88

Network Sandboxes

87

Viable Alternative VS Traditional MPLS

86

Cloud Access Security Broker (CASB)

86

Remote Browser Isolation (RBI)

84

Firewall as a Service (FWaaS)

84

SD-WAN

83

Data Analytics / BI / AI

82

Vendor Capability Ratings

Average 86

Breadth of Features

88

Business Value Created

88

Ease of Customization

88

Ease of Implementation

87

Quality of Features

87

Usability and Intuitiveness

86

Product Strategy and Rate of Improvement

86

Ease of IT Administration

85

Ease of Data Integration

85

Availability and Quality of Training

81

Vendor Support

81

Cisco Umbrella Reviews

Aditya K.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Best DNS security solution

Likeliness to Recommend

9 /10

What differentiates Cisco Umbrella from other similar products?

It mostly focuses on DNS security which is very important. It also provides different security features like a Cloud firewall and secure web gateway which nowadays is very difficult to find in one solution.

What is your favorite aspect of this product?

This product is best for BYOD devices. As we can still monitor them and keep them secure despite having them outside the company network.

What do you dislike most about this product?

The solution is properly designed, only licenses are a bit expensive.

What recommendations would you give to someone considering this product?

Please consider this product especially if your environment consists of many BYOD devices.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Kenichi T.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Cisco umbrella an outstanding protection

Likeliness to Recommend

9 /10

What differentiates Cisco Umbrella from other similar products?

Unlike other tools, I can mention that this product is of enormous quality because it is quite effective in filtering all the content that reaches the network, preventing unwanted things like viruses and spam.

What is your favorite aspect of this product?

What fascinates me the most and this instrument is that Cisco Umbrella is simple to configure and effective in its custody. You only need to configure what and how you want to defend and then add your roaming pcs.

What do you dislike most about this product?

We ourselves, since we are using the tool, have not found any type of failure in this product, which does not keep us happy and safe. In addition to that it is quite simple to install.

What recommendations would you give to someone considering this product?

We ourselves have the possibility of recommending this instrument since there is an amazing response from Cisco regarding the technical support which makes it a great option apart from its filtering capacity.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Aditya K.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Basic but effective Open DNS security solution

Likeliness to Recommend

9 /10

What differentiates Cisco Umbrella from other similar products?

It's cost-effective and limited to DNS security.

What is your favorite aspect of this product?

It shows all the active components over the dashboard with in-depth reporting, which helps us to monitor the company assets.

What do you dislike most about this product?

It has compatibility issues with windows 7 machines.

What recommendations would you give to someone considering this product?

Compare to other this product is very cheap and provides DNS security.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Effective Service

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