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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Instant Messaging

83

Facilitator Functions

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

MATHEWS R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

High-Quality Video and Audio

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Collaborative Features Screen Sharing: Presenters can share their screens with participants, making it easier to demonstrate content or collaborate on documents. Whiteboarding: A built-in whiteboard feature allows participants to sketch, draw, and annotate on the screen in real time

What is your favorite aspect of this product?

video conferencing

What do you dislike most about this product?

security threats

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Steven I.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

a ton of host options available easy to use

What is your favorite aspect of this product?

screen share feature is a lot cleaner then other vendors

What do you dislike most about this product?

it does take a few minutes for new users to get logged into the meeting

What recommendations would you give to someone considering this product?

record meeting feature as well as screen sharing will make using it for sales calls that much more easier

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Fred S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Smooth Talks, Clear Connections: Webex in Action.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

. One of the things that makes Webex so effective is its rock-solid video and audio clarity. There’s nothing worse than having to repeat yourself because of a glitchy connection, and Webex consistently delivers smooth calls, even when network stability is less than ideal. With its robust infrastructure, we rarely have to worry about connection issues interrupting important discussions.

What is your favorite aspect of this product?

One feature that stands out is the noise suppression. In a remote-first environment, background noise can sometimes be a challenge, but Webex’s AI-driven noise reduction has kept our meetings focused and professional. Additionally, the breakout rooms are incredibly useful for workshops, allowing us to divide into small discussion groups and then regroup effortlessly. It’s easy to navigate, and the transition between the main room and breakouts is seamless.

What do you dislike most about this product?

Nothing at all.

What recommendations would you give to someone considering this product?

Webex Meetings has positively impacted our productivity by keeping our virtual meetings as smooth and engaging as possible. The time we save not dealing with technical issues or repeated explanations is significant, and it has kept our internal and client communications efficient and professional. The ability to record sessions has been incredibly helpful for training and onboarding, allowing new employees to revisit key discussions and get up to speed quickly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Most Popular Webex Meetings Comparisons

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