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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Santosh M.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted May 2024

Good Product but cab be improved

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Good Product Overall

What is your favorite aspect of this product?

Usability is good

What do you dislike most about this product?

Sometimes it hangs

What recommendations would you give to someone considering this product?

Pricing need improvement

Pros

  • Reliable
  • Unique Features
  • Effective Service
  • Respectful

Ramesh S.

  • Role: Public Sector
  • Industry: Government
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Awesome product with easy to implement and use.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

User friendly and it provides one click join feature to end users with amazing features.

What is your favorite aspect of this product?

For end users, it is not necessary to login and they can join on a single click and raise their hand when required.

What do you dislike most about this product?

I liked this product but one thing I would like to suggest is to provide more customized tools as per the client usage in their respective industries.

What recommendations would you give to someone considering this product?

It is one of the top best product in this category which not only provide the features but also gives you sense of security and privacy so, just go for it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Momina S.

  • Role: Human Resources
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Basic Features, Subpar Experience

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

One thing that differentiates Webex Meetings from other similar products is Webex Meetings is available across a wide range of devices and platforms, including desktop computers, mobile devices, and web browsers. This cross-platform support ensures that users can join meetings from virtually anywhere, whether they're in the office, at home, or on the go.

What is your favorite aspect of this product?

One of my favorite aspects of Webex Meetings is its reliability. I appreciate how the platform consistently delivers a stable and high-quality experience, whether I'm hosting a small team meeting or participating in a large-scale webinar. Knowing that I can rely on Webex Meetings to provide smooth video and audio, along with robust features like screen sharing and real-time chat, gives me confidence when conducting important meetings or collaborations. Additionally, the platform's commitment to security and compliance further enhances my trust in its reliability.

What do you dislike most about this product?

While I appreciate Webex Meetings' reliability and feature-rich offering, I find the user interface somewhat clunky and not as intuitive as I'd like. Navigating through settings can be cumbersome, especially for new users. A more streamlined and modern interface would greatly enhance the overall user experience.

What recommendations would you give to someone considering this product?

One thing that I would recommend is Cisco regularly updates Webex Meetings with new features, enhancements, and security patches. Stay informed about these updates and make sure you're using the latest version of the platform to take advantage of improvements and new functionalities.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Webex Meetings Comparisons

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