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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted May 2024

: A Comprehensive Collaboration Solution

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Manhal A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Webex is really a short stopper

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Webex look and feel too premium than any other same kind of application in the market. The UI the performance the functionalities are just awesome in webex

What is your favorite aspect of this product?

The premiumness and very beautiful and clean UI of webex

What do you dislike most about this product?

Its a bit expensive software

What recommendations would you give to someone considering this product?

If budget is not a concern, go for webex its the best in the market

Pros

  • Efficient Service
  • Effective Service
  • Inspires Innovation
  • Respectful

Cons

  • Less Generous

Antonio H.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Online job

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

It seems to me that it is a very complete tool, or at least, it has just the right functionalities, without adding excessive complexity to its options.

What is your favorite aspect of this product?

It is a very complete tool, its audio and video is very good, even on low-power connections. It allows collaboration, which is important in our Smart Cities meetings. Screen sharing is very easy as our clients are not very technical.

What do you dislike most about this product?

It is not the most well-known tool on the market, and this is a problem with some clients. Also, as I have mentioned before, there is a lack of information and documentation in Spanish.

What recommendations would you give to someone considering this product?

Webex has free features and anyone with an account can invite you to a meeting to appreciate all its features and functions. Train yourself, read manuals, study its characteristics, try the tool, and if it convinces you, you can purchase it.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Most Popular Webex Meetings Comparisons

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