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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Karthick M.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Solid Video Conferencing and collaboration tool

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings holds its own against the competition with top-notch security, crystal-clear video, and ease of use. While many platforms offer similar features, Webex stands out for its reliability and ability to handle large numbers of participants. However, some competitors boast more dynamic features for brainstorming and real-time collaboration.

What is your favorite aspect of this product?

Webex Meetings makes scheduling and joining video calls a breeze. No matter your device, it just works! Plus, the HD video quality keeps everyone feeling like they're in the same room. For clear communication and dependable connections, Webex is a winner.

What do you dislike most about this product?

Webex Meetings excels at video calls, but if you crave brainstorming sessions that crackle with energy, it can feel a bit limited. Imagine bouncing ideas off a virtual whiteboard in real-time, or splitting into smaller huddles for focused discussions. Webex, some collaborative features like these would make it an all-in-one champion!

What recommendations would you give to someone considering this product?

If crystal-clear video calls and dependable connections are your priority, Webex Meetings won't disappoint. It's user-friendly, secure, and handles large teams like a champ. But for teams that crave brainstorming fireworks, keep in mind there are competitors with built-in whiteboards and breakout room features. Webex is a collaboration powerhouse, but a touch of interactive magic would make it truly stellar.

Pros

  • Reliable
  • Caring
  • Saves Time
  • Respectful

Ankitkumar M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Ultimate Meeting Platform

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

WEbEx is having some unique features from its peers like online language captions, Room Device detection, Cloud integration. etc.

What is your favorite aspect of this product?

I love its uniqueness in the Cloud registration and meeting experience. I also like its online language caption which is really helpful to our organization.

What do you dislike most about this product?

It's licensing part and rene3wal process

What recommendations would you give to someone considering this product?

Cross Platform Meeting support needs to fine-tune and give some basic features for it. Also, WebEx has to be some great background effect for the Video.

Pros

  • Effective Service
  • Caring
  • Saves Time
  • Helps Innovate

Rabbani S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Best Conferencing Tool!

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

I can schedule meetings through Outlook for Webex, which is very handy.

What recommendations would you give to someone considering this product?

Keep making the application smoother to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Webex Meetings Comparisons

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