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Webex Meetings Logo
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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

Up 1
Since last award

86 Satisfaction of Cost Relative to Value

Up 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
92%
Conflict Resolution:
95%
Strategy & Innovation:
93%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

Chart

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2% Negative
4% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Audio Controls

83

Audio Conferencing Call in Bridge

83

Instant Messaging

83

Facilitator Functions

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Breadth of Features

82

Quality of Features

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Ease of IT Administration

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Jeroen B.

  • Role: C-Level
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2025

For big meetings, small meetings and 1 to 1 calls!

Likeliness to Recommend

7 /10

What differentiates Webex Meetings from other similar products?

WebEx is very consistent performance wise. No lags, stable connection and trustworthy all the time. Also big meetings with 50+ people has almost no lags.

What is your favorite aspect of this product?

The whiteboard for interactive digital meetings.

What do you dislike most about this product?

Maybe the looks are a bit old fashioned, but if that’s all, I can say I’m very satisfied with using Webex!

What recommendations would you give to someone considering this product?

If you are searching for a stable and interactive method of communication, choose WebEx.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service

Max Y.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Accessibility

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

It is the best in the video and audio conferencing call and it has a good display format

What recommendations would you give to someone considering this product?

It is a user-friendly interface and flexible and cheap to use

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Natalia A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

The Ultimate Tool for Remote and Hybrid Teams

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Companies demanding a more profound level of security show respect for Webex end-to-end encryption and robust meeting controls. It also perfectly integrates with third party applications to enhance its functionalities such as Salesforce and Microsoft 365. Secure and feature-rich Webex Meetings best suit the modern hybrid workspace and give a pleasurable experience.

What is your favorite aspect of this product?

Utilization of AI-based features such as automatic assembly of data and live transcriptions by Webex makes meetings pretty run smoothly. It is no time-consuming task that able to also communicate and take over the tasks in a team work.

What do you dislike most about this product?

The phone app needs to provide more optimizations to its performance, as its performance is not always as smooth as the desktop version, especially during long meetings.

What recommendations would you give to someone considering this product?

If you are trying to integrate Webex into an existing way of working, you should make use of its combination with Microsoft 365, Google Workspace, and Slack. This makes it easier to centralize communication without constantly having to switch from one app to another.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Webex Meetings Comparisons

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