What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
Up
1
Since last award
86 Satisfaction of Cost Relative to Value
Up
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 93%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Audio Conferencing Call in Bridge
Instant Messaging
Facilitator Functions
Virtual Whiteboard
Keyboard Mouse Control
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
Jeroen B.
- Role: C-Level
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Mar 2025
For big meetings, small meetings and 1 to 1 calls!
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
WebEx is very consistent performance wise. No lags, stable connection and trustworthy all the time. Also big meetings with 50+ people has almost no lags.
What is your favorite aspect of this product?
The whiteboard for interactive digital meetings.
What do you dislike most about this product?
Maybe the looks are a bit old fashioned, but if that’s all, I can say I’m very satisfied with using Webex!
What recommendations would you give to someone considering this product?
If you are searching for a stable and interactive method of communication, choose WebEx.
Pros
- Reliable
- Unique Features
- Efficient Service
- Effective Service
Max Y.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
Accessibility
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
It is the best in the video and audio conferencing call and it has a good display format
What recommendations would you give to someone considering this product?
It is a user-friendly interface and flexible and cheap to use
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Natalia A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2025
The Ultimate Tool for Remote and Hybrid Teams
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Companies demanding a more profound level of security show respect for Webex end-to-end encryption and robust meeting controls. It also perfectly integrates with third party applications to enhance its functionalities such as Salesforce and Microsoft 365. Secure and feature-rich Webex Meetings best suit the modern hybrid workspace and give a pleasurable experience.
What is your favorite aspect of this product?
Utilization of AI-based features such as automatic assembly of data and live transcriptions by Webex makes meetings pretty run smoothly. It is no time-consuming task that able to also communicate and take over the tasks in a team work.
What do you dislike most about this product?
The phone app needs to provide more optimizations to its performance, as its performance is not always as smooth as the desktop version, especially during long meetings.
What recommendations would you give to someone considering this product?
If you are trying to integrate Webex into an existing way of working, you should make use of its combination with Microsoft 365, Google Workspace, and Slack. This makes it easier to centralize communication without constantly having to switch from one app to another.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
