What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
Up
1
Since last award
86 Satisfaction of Cost Relative to Value
Up
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 94%
- Strategy & Innovation:
- 93%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Audio Conferencing Call in Bridge
Instant Messaging
Facilitator Functions
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
Justin C.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2025
Fantastic product
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Webex Meetings software allows the host to invite, remove and admit athe authorise members to Join the meeting room.
What recommendations would you give to someone considering this product?
It gives the full control to the host. Controlling the hosted in the proper lineage of the conferencing room
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Diane W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2025
Meet Without Missing a Beat: Why Webex Works.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Webex Meetings has become the go-to collaboration tool for our IT agency, especially as hybrid work becomes the norm. It’s more than just a video conferencing platform—it’s a comprehensive solution for keeping our teams and clients connected, regardless of location or time zones. The crisp audio and video quality consistently stand out, even when bandwidth is less than ideal.
What is your favorite aspect of this product?
One of my favorite features is the breakout rooms. During brainstorming sessions, we divide teams into smaller groups to ideate and then reconvene seamlessly. The integrated whiteboard tools also foster creativity, whether it’s designing workflows or discussing architectural solutions. It feels as close to in-person collaboration as you can get online.
What do you dislike most about this product?
Nothing at all.
What recommendations would you give to someone considering this product?
Webex Meetings has enhanced productivity and collaboration across our agency. It’s helped us bridge gaps between remote teams, streamline communication with clients, and reduce the logistical headaches of scheduling. Plus, the security features, like end-to-end encryption, ensure our discussions remain private and compliant.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Manish S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2025
Meetings with high quality audio and video
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Webex Meetings has a noise cancellation feature to ensure abstraction-free meetings and customization of branding to ensure impactful meetings with clients, making it stand out in the market.
What is your favorite aspect of this product?
I like its feature of breakout rooms which is a fun and intuitive rich experience for training. it also has high-quality audio and video quality for smooth communication.
What do you dislike most about this product?
The user interface is not well suited for beginners, and it wasn't even for me after having experience with other tools.
What recommendations would you give to someone considering this product?
I would recommend to all technical and non-technical user, but beginners might take time to get the hang of it.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Effective Service
