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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Bethuel C.

  • Role: Industry Specific Role
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Owning Success

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Simplicity of joining and events/meetings management

What is your favorite aspect of this product?

Perfect integrations with our systems and other tools

What do you dislike most about this product?

I have nothing which I can raise as dislike on this tool

What recommendations would you give to someone considering this product?

The tool has greatly enhanced our scope of coordinating teams and projects try and have nice experience like us.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Mohammad A.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Secure, collaborative video conferencing solutions

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

There are several similar products in the market. here are some distinction between Webex meetings and similar products. Webex is positioned as a platform that supports hybrid work environments, providing features that cater to both in person and remote collaboration. This includes features like smart conferencing devices, intelligent camera's and tools for managing a mix of on site and remote participants. Webex meetings allows for customization and branding of the meeting experience etc.

What is your favorite aspect of this product?

I can tell you some of the commonly praised features of Webex are based on my experience. Webex takes security and privacy seriously, with features end to end encryption and data residency options. And user often mention the high quality and stability of Webex video calls, even with large groups of participants. Webex is known for it's intuitive interface and simple setup process.

What do you dislike most about this product?

It's important to note that these are just some of the drawbacks. Integration challenges sometimes challenges when trying to seamlessly connect webex with other tools they use. Webex to be more expensive than some competing video conferencing platforms. And the free plan for webex has some restrictions compared to others, such as a time limit on meetings and a smaller number of participants allowed.

What recommendations would you give to someone considering this product?

Webex offers plans for individuals, small teams, and large enterprises. Consider how many people will be using it regularly and how often you anticipate video conferencing. Webex pricing varies depending on features and user count. Determine your budget and compare it to different Webex plans and competitor options. Compare webex offerings to competitors to see which aligns best.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Peter H.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Fantastic great stability

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Superior connectivity

What is your favorite aspect of this product?

Stability

What do you dislike most about this product?

No dislikes

What recommendations would you give to someone considering this product?

Testing and planning prior to product role out

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Webex Meetings Comparisons

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