What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Audio Controls
Screen Share
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
File Transfer
Application Share
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
Everett M.
- Role: Finance
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Oct 2023
Great platform for legal meetings!
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
As mentioned previously, the amount of whiteboards available is significantly higher! We primarily use Webex for all of our legal meetings with Cache County and our representatives in CA and it makes life very easy with the amount of whiteboards that are usable for us compared to Webex competitors.
What is your favorite aspect of this product?
The ability for us to allow members of our executive staff to join our meetings anonymously has been great in maintaining confidentiality of our company and employees.
What do you dislike most about this product?
Sometimes the platform can seem a little rigid. The coloring and viewing of the options and settings can sometimes be hard for some of our more "seasoned" employees to navigate(usually while trying to log into meetings).
What recommendations would you give to someone considering this product?
If using this platform compared to others for matters such as legal reasons, for yourself or within your company, Webex is a great choice! We have been using it for a little over a year, and it has been noticeably more functional for our legal meetings than Zoom and Google Meets.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Natasha M.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2023
All-inclusive Online Meeting Suite
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
It has plenty of inclusive features that streamline communication and collaboration during meetings. Meeting participants can seamlessly chat, message and share files in real time.
What is your favorite aspect of this product?
Ease of scheduling, rescheduling and joining meeting with just a click of a button. I can create a meeting using multiple devices which has access to the internet and easily share the meeting link or invitation form attendees to join directly.
What do you dislike most about this product?
Due to its stability and reliability in the online meetings spectrum, I have nothing to complain about.
What recommendations would you give to someone considering this product?
It's one of the best online meeting platform I've ever used, it's features are precise and top notch. I confidently recommend it to businesses/individuals looking a reliable online meeting tool.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Caring
Gaurav a.
- Role: Consultant
- Industry: Banking
- Involvement: End User of Application
Submitted Oct 2023
Features Disappoint
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
It's pretty similar to other conferencing software available in the market.
What is your favorite aspect of this product?
it's easy to set up the conference and customer support is excellent.
What do you dislike most about this product?
The cost of the product and it's not different from any other vendor. It's a good conference tool but does not give you any great features
What recommendations would you give to someone considering this product?
Would suggest they start integrating the AI Features that Zoom has started. New features allows to summaries the chat and help you to create the Minutes of meeting
Pros
- Client Friendly Policies
- Reliable
- Performance Enhancing
- Fair
Cons
- Inhibits Innovation
- Slower Product Innovation
- Charges for Enhancements
