What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Audio Controls
Screen Share
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
File Transfer
Application Share
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2023
Webex Meetings Incre
Likeliness to Recommend
Pros
- Helps Innovate
- Unique Features
- Caring
- Fair
Lakshmi S.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Oct 2023
Bridging Health and collaboration.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
We are not only using Webex meeting for staff meetings but also for meetings with patients. Webex Meetings has been crucial in enabling our healthcare providers to conduct virtual consultations with patients. The platform's high-quality video and audio, along with screen sharing capabilities, have allowed our doctors to remotely diagnose patients, review medical records, and prescribe treatments.
What is your favorite aspect of this product?
I appreciate Webex Meetings' scheduling features, breakout rooms, and file sharing functionalities. They have streamlined our internal meetings, ensuring that relevant team members are included, and important documents are easily accessible. Also, it consistently delivers exceptional video and audio quality, allowing for clear and accurate communication in our hospitals
What do you dislike most about this product?
The customization options for meeting layouts and branding could be more.
What recommendations would you give to someone considering this product?
Webex has been a fantastic tool for our organization, supporting telemedicine, internal meetings, trainings and more. Its security features, and compatibility with healthcare systems make it a standout product in the market.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Kirolus G.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2023
Non unique but established conferencing..
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
The challenge is there is very little innovation in conferencing and collaboration in general and therefore this space is already fairly saturated. Webex, hasn't made any strides with integrating any new functionality and features beyond competitors.
What is your favorite aspect of this product?
No favourite feature, but historically a lot of my Tier 1 FTSE 500 clients use this service, so the only positive is it keeps my use of various conferencing services to a minimum, although there has been a recent general shift away from webex to MS teams and zoom.
What do you dislike most about this product?
The free version of Webex has some limitations, such as a 50-minute meeting duration and a 100-participant capacity, this is certainly a drawback and limits adoption.
What recommendations would you give to someone considering this product?
Since Personal Room meetings are not backed up in the cloud, you may need to manually save meeting recordings and other important data. Its important to manage this very carefully to avoid losing crucial information and meeting recordings.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
