What is Webex Messaging?
Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Messaging?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Granular Access Management
Document Collaboration
Notifications
Integration With Productivity Tools
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Webex Messaging Reviews
Ali A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2023
Amazing tool for webinars and web conferencing
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Advanced collaboration tools including the capacity to arrange and participate in virtual meetings, share files, and make audio and video conversations
What is your favorite aspect of this product?
Webex enables hosting webinars and offering a smooth experience at scale. Our company often hosts webinars, and using Webex has made it easier for us to reach more people.
What do you dislike most about this product?
IT support is needed for the configuration and maintenance of the complex setup and administration. difficulties with performance, such as lengthy load times and occasional glitches or freezes
What recommendations would you give to someone considering this product?
Consider Webex if your team would benefit from integrating it with any other collaboration or communication solutions, such as task management or file storage, that your team may currently be using.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Victor G.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Feb 2023
Easy to use with great features
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
I can't really say that there is a big difference, but I understand that it is more noticeable in the integrations with Cisco Webex for example and that it is very easy to use as well.
What is your favorite aspect of this product?
Well, for me what I liked the most about the functions is the advanced messaging, it is very good, since it allows us to share files and documents in order to work more efficiently
What do you dislike most about this product?
I think it's a bit expensive compared to other products
What recommendations would you give to someone considering this product?
This is a high quality product, I recommend it 100% if you are willing to pay its price
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Inspires Innovation
Leonel G.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2023
Webex Messaging is a comfortable space.
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Webex Messaging is a comfortable space that has not allowed me to have a proper flow of meetings with all my coworkers. Every time each of these conferences starts, it is a pleasure that we have an interactive channel where we can discuss and exchange information files. immediately respecting the original formats, what makes this program our first option to call the main company personalities is the security and credibility that it offers to each of its users, this medium has not been of great help to multiply the messages that we want them to reach each of the company's employees in real time.
What is your favorite aspect of this product?
The good thing and what I like about this program is how dynamic it becomes with the digital whiteboard, this makes it much easier to expose and explain each of the projects that you start in my work environment, it is important that all our colleagues manage the same information is because we make them participate in each of the calls that we create through Webex Messaging, this program is really good, it meets our needs when communicating on the web, this program has free versions or trials that we like, since these types of versions usually lack options and space Webex Messaging has made it possible for me to enjoy its services.
What do you dislike most about this product?
We believe that the interface of this program can be improved, we are a great work team that usually meets and talks through this medium, but we are aware that in the first steps with this program it was difficult for us to fully understand the correct use of this program. program, the truth is somewhat confusing the first times you use it, it will depend on the practice time to master it.
What recommendations would you give to someone considering this product?
Webex Messaging is a program that allows us to be in contact with your coworkers, in each of the calls of this program it is nice how we can interact and exchange information instantly, this is a huge advantage for the development of any work team who are miles away or simply want to be spectators to study the same information that is exposed on the blackboard, without a doubt we recommend this great program.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing