What is Citrix Digital Workspace?
Work is no longer a place. It’s an increasingly dynamic activity. That’s why the digital workspaces from Citrix are adaptable, offering employees freedom and security. Whether work happens on-site, on the road, or in the cloud, Citrix gives you confidence without compromise.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceCitrix Digital Workspace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Citrix Digital Workspace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
81 Likeliness to Recommend
88 Plan to Renew
Up
2
Since last award
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 83%
- Negotiation and Contract:
- 86%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 86%
- Service Experience:
- 90%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Citrix Digital Workspace?
Pros
- Trustworthy
- Respectful
- Fair
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Reporting and Analytics
Listings
Calendars
End-User Workflow Customization
Virtual Offices
News Feed
Employee Engagement
Home Page
Mobile App
Department Zones
Integrations
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Business Value Created
Ease of Customization
Vendor Support
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Citrix Digital Workspace Reviews
Victor A.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Sep 2023
Amazing UI but the UX could be better.
Likeliness to Recommend
What differentiates Citrix Digital Workspace from other similar products?
Personally I had issues with the UX but I think it could be better. We eventually are probably gonna move to BMC Helix as it’s better and has more functionality
What is your favorite aspect of this product?
User interface is good. Functionality is ok but could be better too.
What do you dislike most about this product?
User Experience is bad.
What recommendations would you give to someone considering this product?
You want a solution that would be easy to navigate and collaborate. This might not really do it for you.
Pros
- Client's Interest First
- Reliable
- Enables Productivity
- Trustworthy
Padmakar B.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Jul 2023
Easy to use and mobility to staff
Likeliness to Recommend
What differentiates Citrix Digital Workspace from other similar products?
Ease of implementation and usage
What is your favorite aspect of this product?
Enabling remote working
What do you dislike most about this product?
Performance
What recommendations would you give to someone considering this product?
Negotiations Flexibility to enable remote work based on the staff levels
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Maria C.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2025
This is how successfully deploy Citrix Workspace
Likeliness to Recommend
What differentiates Citrix Digital Workspace from other similar products?
Citrix Workspace is a comprehensive digital workspace solution. It is designed to provide secure, unified access to applications, desktops, and content from any device. Citrix, a high-definition experience, optimizes remote work by reducing bandwidth usage and improving responsiveness. It employs a zero-trust approach, ensuring that access is granted based on user context.
What is your favorite aspect of this product?
Most of the similar products focus only on delivering apps and desktops, but Citrix adds A-driven workflow automation to help users work smarter. It can suggest tasks, automate repetitive actions, and improve efficiency, which is a cool productivity boost. Citrix lets us run workloads anywhere, whether it's Google Cloud or on-premises. This makes it a true digital workspace.
What do you dislike most about this product?
Citrix Workspace is a powerful bit complex solution. Certain issues make performance inconsistent. Even with high-definition technology, network conditions fluctuate. Sessions load balancing is not optimized properly. As compared to local desktops or even its competitors, Citrix sometimes feels sluggish under heavy workflow.
What recommendations would you give to someone considering this product?
If you are looking for a true hybrid solution, Citrix is one of the best-recommended software. Citrix demands expertise to configure, optimize, and troubleshoot, if your IT team is unfamiliar with Citrix, you need to train or manage a service provider to help with deployment.
Pros
- Continually Improving Product
- Trustworthy
- Unique Features
- Effective Service
