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Clari

Clari Copilot

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Clari Copilot
8.0 /10

What is Clari Copilot?

Clari Copilot is a conversational intelligence solution that is purpose-built for revenue teams. Clari Copilot’s (formerly Wingman) conversation intelligence platform gives reps and managers everything they need to compete fiercely, spot revenue leak, and close deals faster.

Company Details


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Awards & Recognition

Clari Copilot won the following awards in the Conversation Intelligence category

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Clari Copilot Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Clari Copilot.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Clari Copilot?

0% Negative
4% Neutral
96% Positive

Pros

  • Performance Enhancing
  • Efficient Service
  • Respectful
  • Client's Interest First

Feature Ratings

Average 81

Call Recording

90

Manager Annotation and Feedback

84

Dashboards and Reporting

83

Pipeline Visibility

80

Artificial Intelligence Engine

79

Call Analytics

79

Conversation Coaching

78

Application Integration

78

Audio Transcription

77

Role-Based Access

76

Mobile Support

68

Vendor Capability Ratings

Average 80

Ease of IT Administration

87

Ease of Data Integration

86

Ease of Implementation

86

Quality of Features

82

Availability and Quality of Training

81

Usability and Intuitiveness

81

Business Value Created

80

Vendor Support

79

Ease of Customization

78

Breadth of Features

73

Product Strategy and Rate of Improvement

72

Clari Copilot Reviews

Bella C.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Clari has made me happy by giving great services

Likeliness to Recommend

9 /10

What differentiates Clari Copilot from other similar products?

Other products do not provide as many tools to help sales representatives grow and this tool takes full marks in how it helps teams develop their skills effectively.

What is your favorite aspect of this product?

This software analyzes your calls providing insights that allow you to improve and close deals faster. Clari Copilot is an excellent addition to any sales team because of its intuitive features which make it easier than ever to understand sales interactions.

What do you dislike most about this product?

Great services! Whenever I find something important during a call, I can quickly share it, and that helps us all work together better. It makes our teamwork feel seamless.

What recommendations would you give to someone considering this product?

Its insightful features and user-friendly design can help you better understand your calls and sales strategy.

Pros

  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Respectful

Ellen G.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Unlocking Sales Success

Likeliness to Recommend

9 /10

What differentiates Clari Copilot from other similar products?

Clari Copilot involves highly advanced in its features such as artificial intelligence and machine learning for the analysis of collaboration with aim to increase customer engagement.

What is your favorite aspect of this product?

By capturing the dialogues across multiple channels, Clari Copilot guides me to target customers' needs to get more productive outcomes. It has improved my sales strategies at large by streamlining the communication which enables me to refine the approach of my customer.

What do you dislike most about this product?

There is nothing to dislike about Clari, everything is going perfect.

What recommendations would you give to someone considering this product?

The aim of this platform is to give insight knowledge about customer demands to enable the organizations to formulate their future strategies according to them.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Effective Service

Nicole P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Great Tool for Learning

Likeliness to Recommend

9 /10

What differentiates Clari Copilot from other similar products?

Clari Copilot offers a broad range of tools to help with coaching and development, as well as analysis of your current sales pipeline and call strategy

What is your favorite aspect of this product?

I love the coaching pieces of the tool such as the scorecards, comments, deals dashboards, competitive tracking, topic trackers, etc.

What do you dislike most about this product?

Sometimes the admin side of the product can be a little finnicky.

What recommendations would you give to someone considering this product?

I would definitely recommend considering Clari Copilot if you are looking for a tool that will support your enablement initiatives at the organization

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Saves Time

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