What is Claude?
Claude is a next-generation AI assistant based on Anthropic’s research into training helpful, honest, and harmless AI systems. Accessible through chat interface and API in our developer console, Claude is capable of a wide variety of conversational and text processing tasks while maintaining a high degree of reliability and predictability. Claude can help with use cases including summarization, search, creative and collaborative writing, Q&A, coding, and more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
100 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Claude?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
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Feature Ratings
Vendor Capability Ratings
Claude Reviews
Gurdeep S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Most "Human like" AI tool so far
Likeliness to Recommend
What differentiates Claude from other similar products?
Claude processes inputs very quickly and responds very fast and it really feels like you are interacting with a real human.
What is your favorite aspect of this product?
Best part about claude is that it is aligned with human values and focuses a lot on security.
What do you dislike most about this product?
Claude lacks features like image and video understanding and could be restrictive for some scenarios because of its safety features
What recommendations would you give to someone considering this product?
Claude focuses on safety, Ethical use of AI, if your most of the requirement is around text or its really better than other alternatives. Great tool for customer support applications and content generation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ritesh K.
- Role: Information Technology
- Industry: Gaming and Hospitality
- Involvement: IT Leader or Manager
Submitted Dec 2024
Good for development purpose, try with ChatGPT
Likeliness to Recommend
What differentiates Claude from other similar products?
Good for development, code generation
What is your favorite aspect of this product?
Speed of response, interface
What do you dislike most about this product?
lack of models, features
What recommendations would you give to someone considering this product?
should try with other LLMs, worth to use for development & content creation
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Helps Innovate
Julian G.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2024
Smart but needs visuals
Likeliness to Recommend
What differentiates Claude from other similar products?
Claude's best feature is that its answers are more in-depth and professional, especially when it comes to complex questions that require logical consistency. Instead of giving ambiguous answers like other AIs, Claude will clearly point out areas of uncertainty and explain why.
What is your favorite aspect of this product?
Claude excels in code understanding and programming assistance. Not only does he understand code logic accurately, but he also provides practical optimisation advice, which helps our development team a lot. And it always answers with a professional depth of thought.
What do you dislike most about this product?
The biggest regret at the moment is the lack of image processing and generation capabilities. As the head of a design tools company, I often have to deal with visual design related issues, which Claude is not yet able to directly support.
What recommendations would you give to someone considering this product?
Claude is a good choice if your work involves more textual content creation, code development, or tasks that require in-depth analysis. It's recommended to define your core needs - if you're more focused on text and logic analysis, Claude is worth a try; if you're mainly dealing with graphic design, you may need to use it in conjunction with other tools.
Pros
- Helps Innovate
- Friendly Negotiation
- Continually Improving Product
- Reliable
Cons
- Less Efficient Service
