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Cleo Integration Cloud Logo Award Winner Product Badge
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Cleo

Cleo Integration Cloud

Composite Score
8.3 /10
CX Score
8.7 /10
Category
Cleo Integration Cloud
8.3 /10

What is Cleo Integration Cloud?

Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and optimize critical ecosystem integration processes. The CIC platform brings end-to-end integration visibility across EDI, non-EDI, and API integrations that gives technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generating business processes. On the platform, businesses have the choice of self-service, managed services, or a blended approach – ensuring complete flexibility and control over their integration strategy.

Company Details


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Awards & Recognition

Cleo Integration Cloud won the following awards in the Data Integration category

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Cleo Integration Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cleo Integration Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

3
Since last award

88 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cleo Integration Cloud?

0% Negative
1% Neutral
99% Positive

Pros

  • Acts with Integrity
  • Continually Improving Product
  • Helps Innovate
  • Client's Interest First

Feature Ratings

Average 84

Data Virtualization

91

iPaaS

90

Data Quality Profiling and Cleansing

90

API Management and Orchestration

90

Synchronization and Replication

90

Metadata Management

89

Data Security

86

Real Time Integration

86

Exception Handling and Notifications

82

Multi Channel Support

82

Batch Integration

80

Vendor Capability Ratings

Average 85

Quality of Features

90

Ease of Implementation

90

Product Strategy and Rate of Improvement

89

Business Value Created

89

Ease of Data Integration

88

Availability and Quality of Training

86

Usability and Intuitiveness

83

Breadth of Features

83

Ease of IT Administration

83

Ease of Customization

80

Vendor Support

77

Cleo Integration Cloud Reviews

Justin C.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Facilitates data flow.

Likeliness to Recommend

9 /10

What differentiates Cleo Integration Cloud from other similar products?

Basically it is very fast and has great capacity to move enterprise level data. It is a great option for centralizing information and making access control more efficient and secure.

What is your favorite aspect of this product?

I like to follow up and track updates to ongoing projects. It has an intuitive, attractive and easily modifiable interface.

What do you dislike most about this product?

Sometimes there may be delays when loading a document.

What recommendations would you give to someone considering this product?

It is a very useful tool but also somewhat difficult to learn to use, and staff training should be a priority.

Pros

  • Saves Time
  • Acts with Integrity
  • Includes Product Enhancements
  • Friendly Negotiation

Andrew M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Data integration and management.

Likeliness to Recommend

8 /10

What differentiates Cleo Integration Cloud from other similar products?

It is stable and allows access to historical data with the possibility of tracking information. It helps to maintain an exchange of information with background and route tracking. It offers tools to make well-structured reports.

What is your favorite aspect of this product?

I like the interface design and the speed at which documents can be shared, task automation and real-time reporting.

What do you dislike most about this product?

I have no complaints about this product.

What recommendations would you give to someone considering this product?

A departmental integration should be done before the company level to corroborate that it fits your needs and budgets.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Inspires Innovation

Nancy J.

  • Role: C-Level
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Great product!

Likeliness to Recommend

9 /10

What differentiates Cleo Integration Cloud from other similar products?

Cleo Integration Cloud is backed up by a very good and reliable team that is always updating the product on a fast phase.

What is your favorite aspect of this product?

My favorite aspect of Cleo Integration Cloud in that the product becomes very easy to use after getting the appropriate training from Cleo as soon as the implementation is done. Other that than Cleo is the safest way to digital.

What do you dislike most about this product?

To be able to use the Cleo to the full, then you need to not only get the training but also follow up yourself and learn more about the program.

What recommendations would you give to someone considering this product?

I recommend to test a couple of similar providers to make sure which will be suit your needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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