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Cleo

Cleo Integration Cloud

Composite Score
8.3 /10
CX Score
8.7 /10
Category
Cleo Integration Cloud
8.3 /10

What is Cleo Integration Cloud?

Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and optimize critical ecosystem integration processes. The CIC platform brings end-to-end integration visibility across EDI, non-EDI, and API integrations that gives technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generating business processes. On the platform, businesses have the choice of self-service, managed services, or a blended approach – ensuring complete flexibility and control over their integration strategy.

Company Details


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Awards & Recognition

Cleo Integration Cloud won the following awards in the Data Integration category

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Cleo Integration Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cleo Integration Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

3
Since last award

88 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cleo Integration Cloud?

0% Negative
1% Neutral
99% Positive

Pros

  • Acts with Integrity
  • Continually Improving Product
  • Helps Innovate
  • Client's Interest First

Feature Ratings

Average 84

Data Virtualization

91

iPaaS

90

Data Quality Profiling and Cleansing

90

API Management and Orchestration

90

Synchronization and Replication

90

Metadata Management

89

Data Security

86

Real Time Integration

86

Exception Handling and Notifications

82

Multi Channel Support

82

Batch Integration

80

Vendor Capability Ratings

Average 85

Quality of Features

90

Ease of Implementation

90

Product Strategy and Rate of Improvement

89

Business Value Created

89

Ease of Data Integration

88

Availability and Quality of Training

86

Usability and Intuitiveness

83

Breadth of Features

83

Ease of IT Administration

83

Ease of Customization

80

Vendor Support

77

Cleo Integration Cloud Reviews

Matt C.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

The Talk-of-the Tech Town Integration Platform

Likeliness to Recommend

10 /10

What differentiates Cleo Integration Cloud from other similar products?

The glaring advantage that it's purpose-built for developing, operating and optimizing integration processes. That's its USP.

What is your favorite aspect of this product?

Its integration, onboarding capabilities, blended approach, compliance with Integration requirements make me a fanatic no doubt.

What do you dislike most about this product?

Short outage period maybe. But basically i rank and vouch for it.

What recommendations would you give to someone considering this product?

Its the talk-of-the tech town in terms of a an integration platform that helps you design and automate integrations that improve businesses.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Noah B.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Excellent resource for businesses.

Likeliness to Recommend

9 /10

What differentiates Cleo Integration Cloud from other similar products?

We needed a way to link EDI with our clients, as well as API integration from another eCommerce site to our internal ERP. Cleo Integration Cloud can exchange corporate documents safely and reliably with EDI and non-EDI partners. Furthermore, it facilitates the transfer of data up to a few gigabytes in size, allowing for the transfer of hundreds of high-resolution images. Using comparable tools, providing massive amounts of data might be difficult. Data transport is quick and dependable using Cleo solution.

What is your favorite aspect of this product?

The user interface is straightforward and simple to use; anyone with a little EDI or API expertise can find oneself and build strong communication; and the help menu and support website are excellent. What I appreciate best about Cleo Integration Cloud is that it operates automatically once configured and requires no more user participation. The support crew responds quickly and accurately. You only need to speak with someone once you've met an expert who is familiar with the product and can explain the EDI connectivity needs. Because the program operates in a virtual environment, we can easily move it under our supervision.

What do you dislike most about this product?

Some difficulties exist, such as the transfer screen flickering while you open many documents or move windows. When a document cannot be opened or removed automatically, human intervention is necessary. Certifications are notoriously difficult to get. In official records, they are listed as certificate holders. Final copies of papers with obvious typographical problems are illegible, my setup is most likely the source of the problem.

What recommendations would you give to someone considering this product?

Look for a solution that allows you to work from home. You can do whatever you want with this platform. I'll hire additional people and include a database connection in addition to the flat file and EDI connectors.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Modesy R.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Confident And Secure Program

Likeliness to Recommend

9 /10

What differentiates Cleo Integration Cloud from other similar products?

Cleo Integration is a vibrant and cognitive data enhancement tool.

What is your favorite aspect of this product?

Cleo Integration delivers a collaborative way of screening and analysing data.

What do you dislike most about this product?

Cleo Integration is friendly in allowing substantial Data enhancement ways.

What recommendations would you give to someone considering this product?

Cleo Integration has the right commitment in elaborate data control.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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