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Commvault Systems

Commvault Cloud

Composite Score
8.5 /10
CX Score
8.6 /10
Category
Commvault Cloud
8.5 /10

What is Commvault Cloud?

Introducing Commvault® Cloud Powered by Metallic® AI: Meet the cyber resilience platform built for the hybrid enterprise. Commvault Cloud delivers true cloud cyber resilience while ensuring the fastest recovery. It’s the ultimate weapon against ransomware.

Company Details


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Awards & Recognition

Commvault Cloud won the following awards in the Backup and Availability category

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Commvault Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Commvault Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

3
Since last award

99 Plan to Renew

78 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Commvault Cloud?

3% Negative
1% Neutral
96% Positive

Pros

  • Respectful
  • Security Protects
  • Reliable
  • Efficient Service

Feature Ratings

Average 81

Backup of Cloud Based Data

83

Virtual Machine Backup

83

Physical Backup for Multiple Platforms

83

File Explorer Granular Restore

80

Application Awareness

80

Backup Monitoring and Reporting

80

Integration With Storage Arrays

80

Backup Automation

80

Replication for Long Term Storage and Disaster Recovery

79

Deduplication Implementation

78

Replication for High Availability

78

Vendor Capability Ratings

Average 80

Quality of Features

86

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

81

Business Value Created

80

Ease of Implementation

79

Vendor Support

79

Breadth of Features

78

Availability and Quality of Training

75

Ease of Customization

73

Commvault Cloud Reviews

Melody A.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Metallic backup is a wonderful backup tool.

Likeliness to Recommend

8 /10

What differentiates Commvault Cloud from other similar products?

Metallic is sensible for email backup. It’s straightforward to use a graphical interface and it’s self-explanatory, I used to be able to produce our email backup without any help. It has plenty of options like the retention policy that meets FINRA and SEC requirements for money institutions. It’s WORM (Read once Write Many) capabilities that make retention good. I check on the Backup once per week and everything is there. I could go to bed with metallic Backup!

What is your favorite aspect of this product?

It can be integrated into on-premise Commvault information Protection once it’s on Build 21. It’s straightforward to use. It’s a pure SaaS solution and managed by commvault, there’s no infrastructure headache, and customers will fully focus on the provided services only. Implementation is easy.

What do you dislike most about this product?

It is slow once retrieving information. It takes a protracted time perhaps as it pulls data from a distant server in a low-level container. If that can be upgraded, metallic will be on top!

What recommendations would you give to someone considering this product?

The support and the simple use to get up and running with metallic is breath of fresh air. All I had to try and do was put in a quote request, and within a similar day, I got in touch with someone. They were able to get me activated and have my information backup all on the same day. I favor however they will work with little to massive size businesses to make sure they have protection.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Effective Service

Murat K.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

It is a reliable backup app. as a SaaS service

Likeliness to Recommend

8 /10

What differentiates Commvault Cloud from other similar products?

Provides the ability to scale data

What is your favorite aspect of this product?

With on-premises + cloud storage option, it provides fast recoverability and data copies while offering flexibility of choice.

What do you dislike most about this product?

Pricing policy and low discount rate

What recommendations would you give to someone considering this product?

An ideal backup application for cloud and on-prime

Pros

  • Altruistic
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Amenda J.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Nov 2022

Metallic is one of the best software for backup.

Likeliness to Recommend

8 /10

What differentiates Commvault Cloud from other similar products?

The support and the easy use to get up and running with metallic is breath of fresh air. They were ready to get me activated and have my information backup all on the same day. I prefer how they will work with tiny to massive size businesses to make sure they need protection.

What is your favorite aspect of this product?

Metallic is admittedly smart for email backup. It’s straightforward to use a graphical interface and it’s self-explanatory, I was able to produce our email backup without any help. It’s a lot of options just like the retention policy that meets FINRA and SEC needs for financial institutions. It’s WORM (Read once Write Many) capabilities that make retention good. I check on the tool once in a week and everything is there. I might go to bed with metallic Backup!

What do you dislike most about this product?

It’s slow once retrieving information. It takes an extended time probably because it pulls data from a distant server in a low-level container. If that can be improved, metallic is on top!

What recommendations would you give to someone considering this product?

It is often integrated into on-premise Commvault information Protection when it’s on Build 21. It’s straightforward to use. It’s a pure SaaS solution and managed by commvault, there’s no infrastructure headache, and customers will fully specialize in the provided services only. Implementation is easy. So I really like to recommend this tool because of its amazing features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Cons

  • Less Fair
  • Vendor's Interest First
  • Less Generous

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