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Compass

Composite Score
8.0 /10
CX Score
8.1 /10
Category
Compass
8.0 /10

What is Compass?

Compass is the #1 gamification software that automates and digitizes Sales Contests and Commission Programs. With game-like elements, rewards, recognitions, and complete access to relevant information, Compass turbocharges the entire salesforce.

Company Details


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Awards & Recognition

Compass won the following awards in the Sales Compensation category

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Compass Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Compass.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

1
Since last award

90 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Compass?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Data Integration

87

Commissions Management

87

Regulatory Compliance and Audit

86

Reporting and Analytics

85

Incentive Plan Designer

82

Vendor Capability Ratings

Average 82

Quality of Features

87

Usability and Intuitiveness

85

Breadth of Features

82

Ease of Customization

81

Business Value Created

81

Availability and Quality of Training

81

Ease of Implementation

81

Ease of Data Integration

80

Vendor Support

80

Ease of IT Administration

80

Product Strategy and Rate of Improvement

79

Compass Reviews

Michele A.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Very useful product!

Likeliness to Recommend

10 /10

What differentiates Compass from other similar products?

it has great features and constantly improving!

What is your favorite aspect of this product?

Candidate engagement and real-time update if the system is down.

What do you dislike most about this product?

None as of this time.

What recommendations would you give to someone considering this product?

The Compass team is very easy to work with. This product has been helpful to me!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Stephanie B.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Fairly good at getting the job done right.

Likeliness to Recommend

8 /10

What differentiates Compass from other similar products?

I’m not really sure if I can pinpoint what exactly makes them different

What is your favorite aspect of this product?

The ease of use it provides

What do you dislike most about this product?

I’m just naturally happier where I’m comfortable so a new way of doing things takes adjusting

What recommendations would you give to someone considering this product?

It is very effective at helping do our job right

Pros

  • Effective Service
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Arpit D.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Good software for lean projects

Likeliness to Recommend

10 /10

What differentiates Compass from other similar products?

The structured & standardized solution to managing a large portfolio of improvement projects The ability for the project leader and team to access tools and training at the point of use and real-time The ability to access and pull all backend data for customized reporting on our execution performance The willingness and capability of Creato's team to deliver the solution we needed that aligns with our business's needs

What is your favorite aspect of this product?

I have been in search of a good audit system software that meets the needs of my agency's quality management program. After working with the COMPASS system for its functionality with performance improvement projects, I have also found that it has the capabilities to provide the support I need from beginning to end in the audit process, to include Corrective Action/Preventive Action (CAPA). COMPASS is easy to navigate and has plenty of customizable capabilities. I like the idea of having a "one-stop shop" for a total quality management system that allows audits, CAPA's, and performance improvement projects all in the same place.

What do you dislike most about this product?

I can't think of anything to dislike about COMPASS. Over the years I have been using it, there is constant innovation of features

What recommendations would you give to someone considering this product?

I've led multiple process improvement and business intelligence projects using this tool. It helps the team organize the goals of the project and capture the team's inputs as well as streamline decision making

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

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