Concrete CMS Customer Reviews 2024

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Concrete CMS

Composite Score

8.0 /10

CX Score

8.2 /10

87 Reviews Write a Review

What is Concrete CMS?

Run a secure website your content contributors will love using with Concrete CMS.

Company Details

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Awards & Recognition

Concrete CMS won the following awards in the Digital Experience - Midmarket category

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8 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

8 Top Rated Capabilities

6 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Product Impact
Conflict Resolution

2022

2022 Data Quadrant Gold Medalist

2022

6 Top Rated Capabilities

5 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

Concrete CMS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Concrete CMS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Concrete CMS?

1% Negative

12% Neutral

87% Positive

Pros

Respectful
Trustworthy
Enables Productivity
Acts with Integrity

Feature Ratings

Average 84

Management Interface

Web Publishing Capabilities

Content Security

Content Repository

Digital Asset Management

Translation Facilitation

Social Media Integration

Standard Templates

Analytics and Reporting

Multi Channel Support

E-Commerce Integration

Vendor Capability Ratings

Average 83

Ease of Implementation

Business Value Created

Ease of Customization

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Concrete CMS Reviews

Brian M.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2021

Highly Customizable, Extendable, and Powerful.

Likeliness to Recommend

9 /10

What differentiates Concrete CMS from other similar products?

Peer-reviewed marketplace may make it seem like there are fewer options than others, but they bring security and trust that they will work. Many add-ons are designed to be easily customizable without a heavy development hand.

What is your favorite aspect of this product?

My clients love how easy it is to use. Training is often done in minutes, not hours or days.

What do you dislike most about this product?

Support on some add-ons and themes is lacking. Overall complexity has been increasing for some time.

What recommendations would you give to someone considering this product?

This is such a powerful platform - it can be used for simple sites all the way to custom applications. Pricing is fantastic (free for the CMS itself, reasonable for themes and add-ons), and ease of use for end-users is beyond compare. My most non-technical clients are able to catch on easily and make edits.

Pros

Continually Improving Product
Reliable
Trustworthy
Caring

Raymond K.

Role: Information Technology
Industry: Construction
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2021

Easy to integrate and good for scaling CMS

Likeliness to Recommend

9 /10

What differentiates Concrete CMS from other similar products?

The marketplace provide by concrete5 is the best option out there compared to others

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Fewer support channels

What recommendations would you give to someone considering this product?

its a good choice if you want to scale your content management for your systems

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

Karthikeyan S.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2021

Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Concrete CMS from other similar products?

Wordpress,

What is your favorite aspect of this product?

Good Dashboard

What do you dislike most about this product?

Themes need to be updatged

What recommendations would you give to someone considering this product?

For Modules and Easily implemented

Pros

Reliable
Performance Enhancing
Security Protects
Helps Innovate

Latest Research

Concrete CMS

What is Concrete CMS?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

Concrete CMS Ratings

91 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Concrete CMS?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Concrete CMS Reviews

Brian M.

Highly Customizable, Extendable, and Powerful.

Likeliness to Recommend

Pros

Raymond K.

Easy to integrate and good for scaling CMS

Likeliness to Recommend

Pros

Karthikeyan S.

Fantastic product!

Likeliness to Recommend

Pros

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Title

Feature Ratings

Management Interface

Web Publishing Capabilities

Content Security

Content Repository

Digital Asset Management

Translation Facilitation

Social Media Integration

Standard Templates

Analytics and Reporting

Multi Channel Support

E-Commerce Integration

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Customization

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training